What is better DeskXpand or PHC Service FX? Getting the ideal Help Desk Software for your company is essential to growing your company’s productivity. In our platform, it's easy to review numerous solutions to see which one is the ideal software for your needs. Here you can match DeskXpand vs. PHC Service FX and look at their overall scores (8.0 vs. 6.7, respectively) and user satisfaction rating (98% vs. 99%, respectively).
It's also possible to browse the specifics of costs, terms and conditions, plans, functions, tools, and more, and find out which software offers more benefits for your business. In practice, select the software which helps you to change the features and pricing to complement your sales growth or lack of it.
We are aware that not all companies have the time to try out a large number of various solutions, so we created a list of suggestions that you may find useful. Our top selections for the Help Desk Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.
DeskXpand is a helpdesk solution for companies and businesses to create better customer experiences, improve agent productivity and performance, and reduce support costs.
PHC Service FX comes with three plans that cater to varying help desk needs of your organization.
Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.
Net Edition. This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.
Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.
With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.
PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.
Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.
If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sunnergetic, Wiz Interactive, Gumelo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative business software with a unique user experience.
You shouldn’t count on just a wide set of useful tools and adjustable pricing plans from a credible Help Desk Software. Almost as crucial as core features is a trustworthy customer support. You want to guarantee that if you have any questions about DeskXpand or PHC Service FX, or you face some problems, or maybe you’ll want to ask for a certain change or functionality beneficial to your business you can trust in a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you can profit from individual training or at least an FAQ you can use.
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