What is better DeskXpand or HappyFox? To make sure you purchase the most useful and productive Help Desk Software for your firm, you should compare products available on the market. For example, here you can match DeskXpand’s overall score of 8.0 against HappyFox’s score of 8.8. You may also evaluate their general user satisfaction: DeskXpand (98%) vs. HappyFox (94%).
What’s more, you can evaluate their strengths and weaknesses feature by feature, including their offered terms and prices. By comparing products you are improving your chances to pick the best software for your budget. Of course you have to know your particular requirements to realize which solution matches those needs.
Our experts made sure to review all popular Help Desk Software solutions available out there, but among them these three caught our special attention: Zendesk, Freshdesk, Salesforce Service Cloud.
DeskXpand is a helpdesk solution for companies and businesses to create better customer experiences, improve agent productivity and performance, and reduce support costs.
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
Salesforce
Google Apps
Facebook
Twitter
Zoho CRM
SurveyMonkey
Twilio
Olark
SnapEngage
Freshbooks Accounting
Batchbook
Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
Every time you pick a product that you believe will work best for your business you shouldn’t only limit yourself to what reviewers have to say about it. Very often personal experience with the software will vary, depending on your own goals and requirements. This is why in our reviews we also provide our User Satisfaction Rating for every software to give you a reliable impression of how real users of DeskXpand and HappyFox estimate their experience with the app. Our algorithm is based on advanced analysis of product mentions on other sites, social media and blogs, so you will get a full and credible landscape of what other people think about every app. In this case DeskXpand got a total satisfaction rating at 98% while for HappyFox 94% of people say they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
