Base CRM
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
Popular Deskero Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Complete with core sales tools
- Full visibility into current opportunities in your sales pipeline
- Insights to grow your business
- Tailored to your needs
- Set sales goals and quotas
- User-friendly and easy to navigate controls
- Track and sort email automatically
- Integrate with the popular online and social media tools
- Powerful and unified sales contact card
- Easy access to call records, emails and notes
- Syncing of communication exchanges in one file
- Fast integration of your email account to Base to track customer interactions
- Auto-updating of contacts
- Integration with Google Apps
- Easy access with and filtering/sorting of relevant data
- Analysis of customer data
- Access all of data 24/7 anywhere on your mobile phone or tablet, even when it is offline
- Use of geolocation in real time to search for prospects and customers that are nearby
- Lead tracking and capture
- Easy production of sales reports and forecasts
- Fast call function from Base
- Recording of calls with customers
Pricing Info
Starter – $45/seat per month (billed annually)
- Customized Sales Pipeline
- Basic Sales Tracking and Reporting
- Full-Featured Mobile CRM
Professional – $95/seat per month (billed annually)
- Customized Sales Pipeline
- Basic Sales Tracking and Reporting
- Full-Featured Mobile CRM
- Full Funnel Forecasting
- Team Performance Analytics
- Task Automation
- Team Document Storage
Enterprise – $145/seat per month (billed annually)
- Customized Sales Pipeline
- Basic Sales Tracking and Reporting
- Full-Featured Mobile CRM
- Full Funnel Forecasting
- Team Performance Analytics
- Task Automation
- Team Document Storage
- Predictive Sales Intelligence
- Lead & Deal Scoring
- Products & Price Book
- Multiple Sales Pipelines
- Role-Based Permissions
Integrations
Base integrates with various tools and services listed below to make you even more productive:
- Dropbox
- Xero
- MailChimp
- Harvest
- Google Drive
- Google Chrome
- Yesware
- Zapier
- Outlook
- Quoteroller
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Micro Documentaries, Wells Fargo, Xerox
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Base CRM is a software tool that helps you to improve your business productivity and sales by customizing your business sales stages and work processes.
Company Email
Contact No.
Company's Address
410 Cambridge Ave, 1st Floor
Palo Alto, CA 94306
USA
Base CRM Comparisons
Popular Base CRM Alternatives
The products examined on this page are only a sliver of our complete CRM Software category and you should take into account that there could be more desirable solutions available. If you want to guarantee you make the best possible choice for your team we definitely urge you to try out more services first. You may also want to study our top 10 CRM Software list to find out which products are at the moment the highest-rated ones and dominate the market.
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