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Compare Desk.com vs Zendesk Chat

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Desk.com or Zendesk Chat? Buying the perfect Customer Support Software product is all about comparing various solutions and figuring out the top program for your specific needs. Our exclusive process will give you an instant look at the general rating of Desk.com and Zendesk Chat. For general quality and performance, Desk.com scored 8.8, while Zendesk Chat scored 8.5. On the other hand, for user satisfaction, Desk.com earned 90%, while Zendesk Chat earned 100%.

Below you can also look at their characteristics, terms, plans, etc. to see which software will be more appropriate for your situation. One key aspect to evaluate is whether the app can enable and disable restrictions on different types of users to limit the exposure of any confidential corporate data.

People who are pressed for time or could use a Help Desk Software advice from our experts may want to try out these top choices for this year: Zendesk, Freshdesk, Salesforce Service Cloud.

If you continue having second thoughts about which app will perform best in your case it may be a sound idea to analyze each service’s social metrics. These metrics are usually a sign of how popular each product is and how wide is its online presence.For instance, if you analyze Desk.com LinkedIn account you’ll learn that they are followed by 0 people. In case of Zendesk Chat the number of followers on their LinkedIn page is 609.

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