What is better CustomerSuccessBox or OPINATOR? Today’s companies need the best Customer Experience Management Software product to continue to be competitive. On this page we help you with choosing the right solution, by allowing you to assess CustomerSuccessBox and OPINATOR down to the very details of their individual features.
It's also possible to check our total scoring values, which rate the software all round quality and performance. CustomerSuccessBox got a 8.6 score, while OPINATOR has a score of 8.0. Likewise, you can compare their general user satisfaction rating: 95% (CustomerSuccessBox) against N/A% (OPINATOR). Don’t forget to choose the software that best matches your most urgent priorities, not the application with the most robust features.
Our team put a lot of effort to prepare reviews of all popular Customer Experience Management Software products that you can find on the market, but among them these three caught our special attention: Smartlook, Zendesk, Alchemer.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
OPINATOR provides users with the means to make quick and easy integrations. Therefore, connecting the application with other services requires only a short link to enable its interactive elements to be utilized in any form anywhere, such as in:
Website Pop-Ups
QR Codes
SMS & Email Campaigns
Chatbots
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BBVA, Northface, Santander
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A multi-channel customer interactions management service that enables organizations to engage their target audiences in real-time.
Company Email
info@opinator.com
Contact No.
Company's Address
Innology Ventures, S.L.
Paseo de la Castellana 210, Piso 8
Puerta 10, 28046 Madrid
Spain
The software examined on this page are merely a small part of our complete Customer Experience Management Software category and you should take into account that there could be more reliable services available. If you would like to guarantee you make the best possible choice for your team we definitely suggest that you compare more services first. It may also be a good idea to consult our top 10 Customer Experience Management Software ranking to learn which services are currently the highest-rated ones and dominate the market.
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