Compare CustomerICare vs. ManageEngine ServiceDeskChoosing the best Help Desk Software for your organization is complicated with various features, options, and terms to choose from. On the other hand, relying on our review platform will make it possible for you to streamline the selection process by reading all major services in one location. As an illustration, you can compare CustomerICare and ManageEngine ServiceDesk for their tools and overall scores, namely, 7.0 and 6.7, respectively. Similarly, you can check which product has superior general user satisfaction rating: 85% (CustomerICare) and 100% (ManageEngine ServiceDesk) to learn which solution is the better choice for your organization. Don’t simply pick the software with the most attractive price, but the service that gives the best value for your money. Our experts made sure to review all popular Customer Support Software services that you can find on the market, but among them these three deserved our special attention: Samanage, Freshdesk, LiveAgent.
|Monthly payment | Quote-based||Monthly payment | One-time payment | Quote-based|
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ManageEngine is an integrated help desk solution offering asset and project management built on the ITIL framework.
List of Features
|Uniqa, Skandia, Nexterio, Riflessi, Digi Screens||Hallmark, Lufthansa, GE, Intel, Airbus|
|International||USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Italy, Dutch|
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
| Zoho Corporation|
4141 Hacienda Drive
Pleasanton, CA 94588
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
ManageEngine ServiceDesk Plus price rates are available only upon request, so contact the vendor directly for a quote. Enterprise pricing plans are estimated to start at $395.
ManageEngine Service Desk is designed to work with the following add-ons and plug-ins to ensure unparalleled functionality and enable businesses to meet and satisfy their varying customer service needs.
|Learn more about CustomerICare pricing||Learn more about ManageEngine ServiceDesk pricing|
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
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When you pick a product that you are sure will work best for your business you shouldn’t only focus on what reviewers have to say about it. Quite frequently personal experience with the software may be different, depending on your own preferences and needs. That’s the reason why in our reviews we also offer our User Satisfaction Rating for each app to give you a reliable impression of how real users of CustomerICare and ManageEngine ServiceDesk rate their experience with the product. Our algorithm is based on advanced analysis of product mentions on other sites, social networks and blogs, so you are going to obtain a complete and reliable overview of what other clients think about each product. In this example CustomerICare has a total satisfaction rating at 85% while for ManageEngine ServiceDesk 100% of users say they had a positive experience with it.