What is better ManageEngine ServiceDesk Plus or Corcentric? Comparing ManageEngine ServiceDesk Plus and Corcentric, it is possible to see which Contract Lifecycle Management (CLM) Software product is the more suitable choice. This means that your company can get the most productive and useful software. You can check the details, such as available tools, pricing, plans offered by each vendor, offer stipulations, etc.
We also let you evaluate their all round scores to know which one appears to be more beneficial for your firm. ManageEngine ServiceDesk Plus has 8.7 points for overall quality and 100% rating for user satisfaction; while Corcentric has 8.0 points for overall quality and 96% for user satisfaction. Likewise, you can also find out which software business is more reliable by sending an email request to the two companies and find out which vendor replies without delays.
Users who are pressed for time or would like to get a Service Desk Software advice from our team may want to examine these top choices for this year: Freshservice, LiveAgent, Zendesk.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
For the moment, Corcentric offers a streamlined integration with Salesforce.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aol, Westinghouse, Sony Music
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Determine is a cloud-based provider of end-to-end source-to-pay and contract management solutions that empower its users to make better business decisions.
Please pay attention to the fact that even though both ManageEngine ServiceDesk Plus and Corcentric may have an excellent set of features each solution might be designed for a different company size. If you are analyzing various solutions you should focus on a business type they are meant for. Certain functionalities might scale up effectively for huge enterprises but if you have a small or medium business it’s usually more sensible to stay away from paying for advanced features that you may never actually use.
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