What is better CustomerICare or LiveHelpNow? The perfect Customer Support Software is a service that can address your company’s specific requirements. You can find which choice works really with your company if you assess a wider range of products before you decide which one is the best.
For instance, CustomerICare and LiveHelpNow are scored at 7.0 and 7.3, respectively, for overall quality and performance. Likewise, CustomerICare and LiveHelpNow have a user satisfaction rating of N/A% and N/A%, respectively, which shows the general response they get from customers. Moreover, reach put to an existing customer of the software and solicit their comments regarding the software in question.
Users who are pressed for time or could use a Live Chat Software advice from our team might want to examine these top choices for this year: Vision Helpdesk, Zendesk, Pipedrive.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
No Customer Support Software will manate to cover all the requirements of a business. Though main features of CustomerICare and LiveHelpNow are important you should also thoroughly explore the integrations supported by every product. In many cases you will already be making use of various kinds of SaaS software in your company and it’s always wiser to opt for software that integrate well with one another. If you do that you will be able to ensure a reliable exchange of data between your teams and services, which can significantly reduce time wasted on migrating between one product and the next.
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