Compare Help Scout vs. CustomerICareWith various functionalities, pricing, conditions, and more to evaluate, choosing the best Help Desk Software for your business is hard. However by using our system, you can easily match the characteristics of CustomerICare and Help Scout as well as their general SmartScore, respectively as: 7.0 and 9.0 for overall score and 85% and 98% for user satisfaction. You can also assess them feature by feature check out which application is a more suitable fit for your business. Don’t forget to use a trial version first before subscribing to get a firsthand experience how the solution works in real setting. As of now, the top services in our Help Desk Software category are: Freshdesk, Zendesk, Samanage.
|Monthly payment||Monthly payment | Quote-based|
Help Scout provides a shared inbox for you and your team, enabling collaboration for support whenever an email or a support requests comes in.
Guide your web visitors and nurture them to become leads and make more conversions.
Help Scout offers three SMB and enterprise pricing plans, including a free one intended for startups and small businesses. A 15-day free trial is available for all plans.
Basic – $12/user per month or $8/user per month (billed annually)
Standard – $20/user per month or $15/user per month (billed annually)
Plus – $35/user per month or $27/user per month (billed annually)
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
| 500 Harrison Ave., Floor 3R |
Boston, MA 02118
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|Trello, GrubHub, Basecamp, Treehouse||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
|Learn more about Help Scout pricing||Learn more about CustomerICare pricing|
|Types of Clients|
Types of Clients
|Small Business | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
Help Scout supports integrations with the following business systems and applications:
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All the data, information and experiences that we presented in this comparison were gathered from official vendor websites, advertising content available online, real-life experience from real customers as well as our personal hands-on use of each app by a professional reviewer. We put a lot of effort to comprehensively examine each product, as a result we not only analyze it internally, but we also compare our findings with experiences of other members from the B2B community.