What is better Customer Thermometer or Zendesk? The best Customer Support Software is a program that can tackle your company’s unique demands. You can determine which option works best for your business if you examine different products before you decide which one is the best.
As an example, Customer Thermometer and Zendesk are scored at 7.6 and 9.7, respectively, for all round quality and performance. Likewise, Customer Thermometer and Zendesk have a user satisfaction rating of N/A% and 98%, respectively, which reveals the general response they get from customers. Moreover, reach put to a current customer of the software and ask for their opinion concerning the application in question.
In the event you have to quickly identify the optimal Customer Support Software according to our experts we suggest you take a look at one of these solutions: Freshdesk Omni, Freshdesk, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
In the event you continue having second thoughts about which app will be best for your business it might be a good idea to investigate each service’s social metrics. These metrics are usually a way to see how popular a given product is and how wide is its online presence. For instance Customer Thermometer Twitter account has currently 1059 followers. At the same time Zendesk Twitter is followed by 75146 people.
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