HappyFox
NOAWARDS
YET
Pricing:
Starting from $29
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Email Thermometers
- Embedded Thermometers
- Email Thermometers
- Vast selection of customizable icons
- Create your own icons
- Real-Time Reporting Dashboards
- Custom Fields
- Customer Unhappiness Notifications
- Satisfaction Tracker
- Individual Performance Monitoring
- Timed and Reminder Blasts
- Real-Time Results Widgets
- Net Promoter Score
Pricing Info
Pricing Info
Companies can choose from five different Customer Thermometer packages, with each plan built to address varying business requirements and budgets.
Runner – $29/month
- Powerful analytics & reporting
- Unlimited users
- League Tables
- Mobile alerts
- 50 credits per month
Jumper – $49/month
- Iincludes all Runner features plus:
- Outlook / Gmail signature buttons
- Embed Thermometer code into your own emails via 3rd party apps such as Zendesk or Outlook
- Net Promoter® Score
- Telephone support
- 200 credits per month
Flyer – $99/month
- All features plus 500 credits per month
Mach 1 – $159/month
- All features plus 1,000 credits
Enterprise Plan – Contact Customer Thermometer directly for pricing details
Integrations
Integrations
Customer Thermometer supports integrations with the following business systems and applications:
- Zendesk
- Outlook
- Desk.com
- Salesforce
- Autotask
- MailChimp
- Intercom
- Infusionsoft
- Gmail
- Administrate
- Aweber
- Microsoft Dynamics
- Kayako
- TeamSupport
- ConnectWise
- Sirportly
- ServiceCEO
- HappyFox
- Service Autopilot
- LiveAgent Support
- Zoho Support Shopify
- CampaignMonitor
- Maximizer CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Crowd Surge, Sonos, Australian Red Cross
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Customer Thermometer is a 1-click email feedback tool proven to reduce customer churn.
Company Email
Company's Address
76 Lincoln Road
Cressex Business Park
High Wycombe
Buckinghamshire
HP12 3RH
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Email Conversion Into Tickets
- Ticket Merging
- Ticket Escalation
- Group contacts
- In-depth reporting
- Over 35 languages supported
- Personalize queue
- Smart rules for automation
- Social media integration with Facebook
- Supports voice, email, chat, social media, and mobile channels
- Works on iOS, Android, and Windows mobile devices
Pricing Info
HappyFox offers four price annual pricing plans:
Mighty: $29 per staff/month (annual) or $39 per staff/month (monthly)
- Attachment Store 50GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
Fantastic: $49 per staff/month (annual) or $59 per staff/month (monthly)
- Attachment Store 200GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
- Satisfaction Surveys
- SLA Breach Notification
- Custom Ticket Queues
Enterprise: $69 per staff/month (annual) or $79 per staff/month (monthly)
- Attachment Store 500GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
- Satisfaction Surveys
- SLA Breach Notification
- Custom Ticket Queues
- Proactive Agent Collision
- Lite Users
Enterprise Plus: $89 per staff/month (annual) or $99 per staff/month (monthly)
- Attachment Store 1024GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
- Satisfaction Surveys
- SLA Breach Notification
- Custom Ticket Queues
- Proactive Agent Collision
- Lite Users
- Sentiment Analysis
For more HappyFox price details, contact the vendor.
Integrations
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
- Salesforce
- Google Apps
- Zoho CRM
- SurveyMonkey
- Twilio
- Olark
- SnapEngage
- Freshbooks Accounting
- Batchbook
- Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
Company Email
support@happyfox.com
Contact No.
Company's Address
24, Executive Park, Suite 230, Irvine CA 92614, United States
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You shouldn’t expect only a wide set of features and flexible pricing packages from a reliable Customer Support Software. Almost as essential as core features is a quality customer support. You want to make sure that in a situation where you have any questions about Customer Thermometer or HappyFox, or you face some problems, or maybe you’ll need to request a specific change or functionality beneficial to your team you can count on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are offered. It’s also a significant advantage if you can benefit from personal training or at the very least a knowledge base you can use.
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