What is better ContractZen or ManageEngine ServiceDesk Plus? If you need a competent Contract Lifecycle Management (CLM) Software product for your company you must take time to assess various solutions. It doesn’t have to be complicated, and can be as quick as matching their functions in a table like the one below. You will also get a quick idea how each product operates. For instance, on this page you can see ContractZen’s overall score of 8.5 and compare it against ManageEngine ServiceDesk Plus’s score of 8.7; or ContractZen’s user satisfaction level at 97% versus ManageEngine ServiceDesk Plus’s 100% satisfaction score.
The comparison will allow you to find out the strengths and weaknesses of each service, and choose which one fits you requirements better. Beyond the robust features, the solution that is easy to understand and use is always the better product.
We know that not all people have the time to examine dozens of various services, so we came up with a list of suggestions that you may find useful. Our top choices for the Contract Lifecycle Management (CLM) Software category are: PandaDoc, Freshservice, ContractWorks.
A popular governance solution developed to help companies in their contract management and document management processes. Organizations use ContractZen for secure contract management, entity management, e-signature, virtual data rooms with a powerful search engine, and board meeting management.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Please pay attention to the fact that while both ContractZen and ManageEngine ServiceDesk Plus may provide an excellent range of features every app could be created for a different business size. If you are analyzing various solutions you may want to pay attention to a company type they are aimed at. Specific elements might scale up with no problem for huge enterprises but if you have a small or medium company it’s often better to stay away from paying for advanced functionalities that you might never have a chance to use.
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