MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare ContractWorks vs ManageEngine ServiceDesk

What is better ContractWorks or ManageEngine ServiceDesk? Getting the proper Contract Lifecycle Management Software product is as straightforward as contrasting the solid and weaker features and terms offered by ContractWorks and ManageEngine ServiceDesk. Here it's also possible to match their total scores: 8.6 for ContractWorks vs. 8.7 for ManageEngine ServiceDesk.

Or you can verify their general user satisfaction rating, 100% for ContractWorks vs. 100% for ManageEngine ServiceDesk. We suggest that you take some time to analyze their specific functions and decide which one is the better alternative for your organization. What’s more bear in mind to consider your company’s or industry’s unique case, for example, a multilingual software for a global team or a mobile platform to help you work in the field.

People who don't have much time or would like to get a Contract Lifecycle Management Software advice from our experts might want to investigate these top choices for this year: IBM Emptoris, SAP Ariba, ManageEngine ServiceDesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $600

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customizable Alerts
  • Robust Reporting
  • Secure Storage
  • Intuitive UI
  • 24/7 Support
  • Quick Search
  • Rapid Setup
  • Built in electronic signature

Pricing Info

Flat-fee pricing for unlimited users and storage. No additional fees for extra features, extra contract uploads, etc. Dedicated account manager with no implementation, training, or migration fees. No surprises. Free trial available, no credit card required.

Here are the details:

  • Annual Plan – $600/month
  • Quarterly Plan – $750/month

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

LogiMonitor, Sonos, Inogen, AcuFocus

Integrations

  • Salesforce
  • ScanSnap Cloud

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

The easiest, most secure contract management software, complete with unlimited users, unlimited contracts, and low flat-fee pricing.

Company Email

support@securedocs.com

Contact No.

Company's Address

7127 Hollister Ave., Suite 25a-320
Goleta, CA 93117
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

When you pick a software that you think will work best for your business you shouldn’t simply pay attention to what professionals have to say about it. In many cases personal experience with the service will vary, depending on specific goals and needs. That’s why in our reviews we also offer our User Satisfaction Rating for every service to give you a reliable overview of how real users of ContractWorks and ManageEngine ServiceDesk estimate their contact with the software. Our algorithm is based on advanced analysis of product appearances on other websites, social media as well as blogs, so you will receive a comprehensive and credible picture of what other customers think about every service. In this case ContractWorks got a total satisfaction rating at 100% while for ManageEngine ServiceDesk 100% of people express they had a positive experience with it.

Page last modified