What is better ContractHero or ManageEngine ServiceDesk Plus? If you want an effective Contract Lifecycle Management (CLM) Software product for your organization you have to make time to assess various alternatives. It doesn’t have to be difficult, and can be as simple as matching their traits in a table like the one below. You will also get a good idea how each product performs. As an example, on this page you can check ContractHero’s overall score of 8.0 and compare it against ManageEngine ServiceDesk Plus’s score of 8.7; or ContractHero’s user satisfaction level at 94% versus ManageEngine ServiceDesk Plus’s 100% satisfaction score.
The assessment will allow you to see the good and bad points of each program, and decide which one matches your requirements better. On top of the robust features, the solution which is simple and intuitive is always the better option.
Those of you who are pressed for time or would like to get a Contract Lifecycle Management (CLM) Software suggestion from our team might want to investigate these top choices for this year: PandaDoc, ContractWorks, Freshservice.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
If you continue having doubts about which software will be best for your business it might be a sensible idea to examine each service’s social metrics. These metrics are quite often an indicator of how popular each app is and how big is its online presence.For instance, if you check ContractHero LinkedIn page you’ll see that they are followed by 1015 users. In case of ManageEngine ServiceDesk Plus the amount of followers on their LinkedIn page is 3941.
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