What is better ContractHero or ManageEngine ServiceDesk Plus? Buying the perfect Contract Lifecycle Management (CLM) Software product is all about comparing numerous solutions and identifying the top program for your specific needs. Our unique system provides you with a quick look at the general rating of ContractHero and ManageEngine ServiceDesk Plus. For overall quality and performance, ContractHero scored 8.0, while ManageEngine ServiceDesk Plus scored 8.7. On the other hand, for user satisfaction, ContractHero earned 94%, while ManageEngine ServiceDesk Plus earned 100%.
Below it's also possible to check their features, terms, plans, etc. to determine what program will be more suitable for your needs. One key feature to assess is if the application can enable/disable limitations on various types of users to limit the exposure of any critical business data.
Currently, the top services in our Contract Lifecycle Management (CLM) Software category are: Freshservice, PandaDoc, ContractWorks.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Every time you choose a app that you believe will work best for your business you shouldn’t simply focus on what experts have to say about it. In many cases personal experience with the product may change, depending on your own goals and needs. This is why in our reviews we also offer our User Satisfaction Rating for each app to give you a quick overview of how real users of ContractHero and ManageEngine ServiceDesk Plus evaluate their contact with the solution. Our algorithm is built around advanced analysis of product mentions on other websites, social media and blogs, so you will get a complete and reliable landscape of what other people think about each app. In this example ContractHero has a total satisfaction rating at 94% while for ManageEngine ServiceDesk Plus 100% of people claim they had a positive experience with it.
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