What is better CONTAQUE Predictive Dialer or LiveOps? If you’re having a hard time selecting the best Customer Support Software product for your company, we suggest that you compare and contrast the available software and find out which solution offers more advantages. For instance, here you can examine CONTAQUE Predictive Dialer (overall score: 8.0; user rating: N/A%) vs. LiveOps (overall score: 7.1; user rating: 99%) for their overall performance.
You can even see which one provides more functions that you need or which has better pricing plans for your current situation. Having a clear table to match their features will significantly improve the possibility of getting the appropriate product for your company. Take a closer look at other aspects of the software such as ease-of-use, adaptability, scalability, and pricing plans.
Our experts made sure to prepare reviews of all popular Call Center Software solutions offered on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshdesk Contact Center, JustCall.
CONTAQUE Predictive Dialer is compatible for integration with leading CRMs, which helps in streamlining customer information for the agents.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An automatic dialing system that can dial multiple telephone numbers at a time. It helps improve productivity and speed while keeping the processes simple.
Whether you’re using Microsoft Dynamics, Salesforce, or another CRM solution, LiveOps has got you covered. LiveOps CRM Integrations offer advanced capabilities including computer telephony integration (CTI), embedded phone panel, real-time screen pop and more to boost your contact center productivity.
Platform APIs
Open and standards-based APIs enable you to extend the functionality and control of LiveOps. Create custom integrations or develop your own tools. With more than 15 APIs to choose from, you can integrate to a WFM system or even craft a new single-view dashboard for your contact center.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aegon, Salesforce.com, Kodak, Coca Cola, Pizza Hut
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveOps supports Voice, chat, email, SMS, Twitter, and Facebook and offers an integrated customer interaction database.
No Customer Support Software will be able to solve all the requirements of a company. Though key functionalities of CONTAQUE Predictive Dialer and LiveOps should matter you should also carefully examine the integrations supported by each service. Quote frequently your team will already be working with other types of SaaS software in your company and it’s always more beneficial to go with solutions that integrate well with each other. If you do that you will be able to ensure an effortless transfer of data between your teams and software used, which can significantly reduce time wasted on migrating between one app and the other.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
