What is better CommBox or Zendesk? When comparing CommBox and Zendesk, you can actually see which Customer Support Software product is the more effective choice. This ensures that your company can select the most productive and efficient software. You can check the specifics, such as available tools, pricing, plans offered by each vendor, offer conditions, and many more
We also let you evaluate their overall scores to know which one appears to be more beneficial for your firm. CommBox has 8.0 points for overall quality and 96% rating for user satisfaction; while Zendesk has 9.7 points for overall quality and 98% for user satisfaction. You can also assess which software company is more credible by sending an email request to both vendors and see which vendor replies sooner.
We did our best to prepare reviews of all popular Customer Service Software products that you can find on the market, but among all the ones we reviewed these three caught our special attention: Salesforce Service Cloud, Freshdesk, Freshdesk Omni.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
No Customer Support Software will be able to cater to all the requirements of a company. While core features of CommBox and Zendesk should matter you should also carefully examine the integrations provided by every service. In many cases you will already be working with some other B2B software in your company and it’s always more beneficial to choose products that integrate well with each other. With that approach you will be able to be certain of a reliable transfer of information between your teams and apps, which can significantly reduce time spent on migrating between one app and the next.
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