What is better ClickDesk or LiveAgent? Finding the ideal Customer Support Software product is all about comparing different solutions and figuring out the top application for your specific needs. Our proprietary system will give you an instant look at the general rating of ClickDesk and LiveAgent. For total quality and performance, ClickDesk scored 8.6, while LiveAgent scored 9.4. On the other hand, for user satisfaction, ClickDesk earned 93%, while LiveAgent earned 99%.
Below it's also possible to check their features, terms, plans, etc. to see which software will be more appropriate for your situation. One critical feature to assess is whether the app allows you to enable/disable limitations on different types of users to secure any sensitive company data.
At the moment, the top products in our Live Chat Software category are: Zendesk, Pipedrive, Vision Helpdesk.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
You shouldn’t expect simply a broad set of useful tools and scalable pricing from a popular Customer Support Software. Almost as essential as main features is a trustworthy customer support. You want to guarantee that in a situation where you have any questions about ClickDesk or LiveAgent, or you face some problems, or perhaps you’ll need to request a certain update or functionality useful to your team you can count on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are available. It’s also a major asset if you are able to benefit from individual training or at least an FAQ you can use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
