What is better CallTrackingMetrics or Vivantio? Choosing the right Customer Support Software for your organization is difficult with so many functions, options, and offers to check. However, using our website will make it possible for you to simplify the selection steps by getting all main apps in one place.
For example, you can match CallTrackingMetrics and Vivantio for their features and overall scores, namely, 8.3 and 8.4, respectively. Similarly, you can compare which one has superior general user satisfaction rating: 90% (CallTrackingMetrics) and 93% (Vivantio) to learn which software is better for your organization. Don’t just choose the solution with the most attractive price, but the one that gives the most cost-effective value.
Users who don't have much time or want a Call Center Software advice from our team might want to try out these top choices for this year: Zendesk, JustCall, Freshdesk Contact Center.
CallTrackingMetrics supports the following integrations:
Google Analytics
Google AdWords
WordPress
Zapier
Kissmetrics
Optimizely
HubSpot
Salesforce
Stripe
CAKE
Marin
Marketo
Kenshoo
Unbounce
Bizible
Maxymise
Aquisio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ACADIA Healthcare, SearchKings, Morgan&Morgan
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust call tracking and call center software that automatically tracks, analyzes, and reports calls and tracking sources to improve ROI and marketing campaign.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Both CallTrackingMetrics and Vivantio were reviewed by a panel of reliable SaaS experts who conducted a detailed study of all important aspects of each app. Their final rating was prepared by means of unique SmartScore model that provides a separate partial score to every factor including: main features, customer support, mobile device support, security, client satisfaction as well as reviews in other media. We know useful features are not the only thing important to a business so we make sure we pay attention to all sides of a service prior to coming up with its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
