What is better CallTrackingMetrics or Pipedrive? The perfect Customer Support Software is a solution that can address your company’s specific demands. It is possible to identify which alternative is best suited for your business if you review numerous products before you decide which one is the best.
For instance, CallTrackingMetrics and Pipedrive are scored at 8.3 and 9.4, respectively, for overall quality and performance. Similarly, CallTrackingMetrics and Pipedrive have a user satisfaction rating of 90% and 100%, respectively, which reveals the general satisfaction they get from customers. Better yet, get in touch with an existing client of the software and ask for their comments concerning the application in question.
If you have to quickly locate the top Call Center Software according to our review team we advise you take a look at one of these products: JustCall, Freshdesk Contact Center, Zendesk.
CallTrackingMetrics supports the following integrations:
Google Analytics
Google AdWords
WordPress
Zapier
Kissmetrics
Optimizely
HubSpot
Salesforce
Stripe
CAKE
Marin
Marketo
Kenshoo
Unbounce
Bizible
Maxymise
Aquisio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ACADIA Healthcare, SearchKings, Morgan&Morgan
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust call tracking and call center software that automatically tracks, analyzes, and reports calls and tracking sources to improve ROI and marketing campaign.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
You shouldn’t expect simply a broad set of functionalities and adjustable pricing plans from a reliable Customer Support Software. Almost as essential as main features is a top-notch customer support. You want to make sure that if you have any questions about CallTrackingMetrics or Pipedrive, or you face some problems, or perhaps you’ll want to ask for a certain revision or feature beneficial to your team you can trust in a responsive and helpful customer support. See if services such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you can profit from individual training or at the very least a knowledge base you can use.
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