What is better CallTrackingMetrics or Connecteam? The ideal Communications Software is a product that can handle your company’s unique requirements. You can identify which solution works really with your industry if you examine several products before you decide which one is the best.
As an example, CallTrackingMetrics and Connecteam are scored at 8.3 and 9.0, respectively, for general quality and performance. Similarly, CallTrackingMetrics and Connecteam have a user satisfaction rating of 90% and 97%, respectively, which indicates the general feedback they get from customers. Moreover, talk to a regular user of the software and solicit their feedback regarding the solution in question.
We realize that not all companies have the time to scrutinize a wide range of different products, so we created a list of recommendations that you may find useful. Our top selections for the Call Center Software category are: Zendesk, JustCall, Freshdesk Contact Center.
CallTrackingMetrics supports the following integrations:
Google Analytics
Google AdWords
WordPress
Zapier
Kissmetrics
Optimizely
HubSpot
Salesforce
Stripe
CAKE
Marin
Marketo
Kenshoo
Unbounce
Bizible
Maxymise
Aquisio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ACADIA Healthcare, SearchKings, Morgan&Morgan
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust call tracking and call center software that automatically tracks, analyzes, and reports calls and tracking sources to improve ROI and marketing campaign.
Connecteam offers various business and enterprise pricing plans for operations, communications, and HR & skills hubs. It also offers a 14-day free trial.
Small Business Plan – $0
Free for up to 10 users, offering basic functionalities
Connecteam effectively integrates with Google applications and offers seamless compatibility with Google Calendar, facilitating streamlined scheduling processes. Additionally, the platform provides integration capabilities with:
QuickBooks Payroll (online + desktop)
Gusto
PayChex
Xero
Zapier
API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American Eagle Outfitters, Sodastream, Billabong
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Connecteam is an all-in-one workforce solution with a complete suite of features for scheduling, payroll, productivity tracking, and communications. Through the Connecteam app, managers can put buisiness processes on autopilot to focus on business growtn and keep employees engaged. Mobile-first checklists, forms, and reports also help teams save time and improve productivity.
In case you are still having doubts about which service will perform best for your company it may be a sensible idea to take a look at each service’s social metrics. Such metrics are frequently a way to see how popular a given solution is and how big is its online presence.For instance, if you check CallTrackingMetrics LinkedIn page you’ll find out that they are followed by 618 people. In case of Connecteam the volume of followers on their LinkedIn page is 4148.
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