What is better CallTrackingMetrics or uContact? Buying the perfect Customer Support Software for your company is key to boosting your company’s effectiveness. In our platform, you can easily examine different solutions to see which one is the appropriate software for your needs. Here you can match CallTrackingMetrics vs. uContact and examine their overall scores (8.3 vs. 8.0, respectively) and user satisfaction rating (90% vs. 100%, respectively).
You can even study the details of prices, terms, plans, functions, tools, and more, and find out which software offers more benefits for your business. In general, go for the business software which helps you to scale the features and price terms to address your sales growth or lack of it.
We are aware that not all businesses have enough time to examine a wide range of different services, so we prepared a list of recommendations that you may find useful. Our top choices for the Call Center Software category are: Freshdesk Contact Center, Zendesk, JustCall.
CallTrackingMetrics supports the following integrations:
Google Analytics
Google AdWords
WordPress
Zapier
Kissmetrics
Optimizely
HubSpot
Salesforce
Stripe
CAKE
Marin
Marketo
Kenshoo
Unbounce
Bizible
Maxymise
Aquisio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ACADIA Healthcare, SearchKings, Morgan&Morgan
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust call tracking and call center software that automatically tracks, analyzes, and reports calls and tracking sources to improve ROI and marketing campaign.
uContact offers an API Rest to integrate with any third party solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chamba Te Presta, Telemedic, Grupo Eminent
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
uContact is an attractive, comprehensive, true “All in One” Contact Center platform that enables businesses to deliver the best service and experience to their customers.
You should pay attention to the fact that even though both CallTrackingMetrics and uContact may provide an excellent range of features each solution could be created for a different business size. If you are comparing features you may want to pay attention to a business size they are meant for. Certain functionalities could scale up well for huge enterprises but if you own a small or mid-sized business it’s usually more sensible to avoid paying for customized features that you might never actually use.
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