What is better CallTrackingMetrics or Avaya Aura Call Center Elite? Purchasing the appropriate Customer Support Software product is as straightforward as assessing the solid and weaker features and terms offered by CallTrackingMetrics and Avaya Aura Call Center Elite. Here it's also possible to match their total scores: 8.3 for CallTrackingMetrics vs. 7.1 for Avaya Aura Call Center Elite. Or you can check their general user satisfaction rating, 90% for CallTrackingMetrics vs. N/A% for Avaya Aura Call Center Elite.
We suggest that you take some time to study their specific functions and determine which one is the better choice for your business. Likewise, bear in mind to take into account your company’s or industry’s special circumstances, for instance, a multilingual software for a global company or a mobile version to help you work on the go.
People who don't have much time or want a Call Center Software recommendation from our team may want to take a look at these top choices for this year: Zendesk, JustCall, Freshdesk Contact Center.
CallTrackingMetrics supports the following integrations:
Google Analytics
Google AdWords
WordPress
Zapier
Kissmetrics
Optimizely
HubSpot
Salesforce
Stripe
CAKE
Marin
Marketo
Kenshoo
Unbounce
Bizible
Maxymise
Aquisio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ACADIA Healthcare, SearchKings, Morgan&Morgan
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust call tracking and call center software that automatically tracks, analyzes, and reports calls and tracking sources to improve ROI and marketing campaign.
In the event you continue having doubts about which app will perform best in your case it might be a sensible idea to analyze each service’s social metrics. Such metrics are usually a way to see how popular every service is and how extensive is its online presence. For instance CallTrackingMetrics Twitter profile has currently 4281 followers. At the same time Avaya Aura Call Center Elite Twitter is followed by 26355 users.
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