What is better CallPesa or Hiver? If you’re experiencing a difficult time selecting the best Customer Support Software product for your needs, it’s a good idea to compare the available software and discover which tool offers more benefits. In particular, here you can examine CallPesa (overall score: 8.0; user rating: 94%) vs. Hiver (overall score: 8.8; user rating: 96%) for their overall performance.
You can even see which one provides more features that you need or which has more suitable pricing plans for your current situation. Using a clear table to evaluate their features will significantly improve the chances of finding the appropriate product for your company. Look closely at other factors of the software such as if it’s easy to use, adaptability, scalability, and pricing options.
We did our best to review all popular Call Center Software services that you can find on the market, but among all the ones we reviewed these three deserved our special attention: JustCall, Zendesk, Freshdesk Contact Center.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
All the data, information and statistics that we presented in this comparison were taken from official company pages, promotional materials available online, real-life experience from real customers as well as our personal direct use of each solution by an expert. We pay a lot of attention to thoroughly examine every solution, as a result we not only analyze it on our own, but we also compare our observations with opinions of other members from the SaaS community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
