What is better CallPesa or NinjaOne (Formerly NinjaRMM)? With various features, pricing, conditions, and more to check, choosing the right Customer Support Software for your organization is hard. But by using our system, you can easily match the functions of CallPesa and NinjaOne (Formerly NinjaRMM) including their general SmartScore, respectively as: 8.0 and 8.6 for overall score and 94% and 93% for user satisfaction.
You can also assess them feature by feature check out which program is a better fit for your company. Remember to use a trial version first before getting a plan to get a firsthand experience how the software performs in practical situations.
Currently, the top solutions in our Call Center Software category are: JustCall, Zendesk, Freshdesk Contact Center.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Every time you test different Customer Support Software services you shouldn’t just look at their features list and offered pricing packages. Consider that the software should be adjusted to your work processes and team so the more flexible their offer the better. Explore which platforms are supported by CallPesa and NinjaOne (Formerly NinjaRMM) and make sure you will get mobile support for whichever devices you work on in your company. You should also learn which languages and countries are supported, because this could be a key element for many firms.
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