What is better Callcap or uContact? When choosing the right Customer Support Software for your organization our recommendation is that you assess the functions, costs, along with other essential data regarding the product and vendor. Here, you are able to see the parallels and discrepancies between Callcap (overall score at 7.7 and user satisfaction at N/A%) and uContact (overall score at 8.0 and user satisfaction at 100%).
It's also possible to check out their particulars elements, for example features, plans, rates, terms, etc. What is more, analyze the terms carefully for information on extra charges, such as, setup cost, separate support plan, upgrade fees, cloud storage fees, and other similar charges.
In the event you want to quickly find the more reliable Call Center Software according to our review team we advise you take a look at the following products: Freshdesk Contact Center, Zendesk, JustCall.
uContact offers an API Rest to integrate with any third party solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chamba Te Presta, Telemedic, Grupo Eminent
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
uContact is an attractive, comprehensive, true “All in One” Contact Center platform that enables businesses to deliver the best service and experience to their customers.
You shouldn’t count on only a wide range of useful tools and flexible pricing packages from a popular Customer Support Software. Almost as significant as key features is a quality customer support. You want to ensure that if you have any questions about Callcap or uContact, or you run into a problem, or perhaps you’ll want to request a certain change or feature useful to your team you can trust in a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are available. What is more, it’s a significant advantage if you are able to profit from individual training or at least a knowledge base you can use.
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