What is better C2 ATOM or Vivantio? If you’re experiencing a difficult time deciding on the best Customer Support Software product for your company, try to compare the available software and discover which tool offers more positive aspects. For instance, here you can examine C2 ATOM (overall score: 8.0; user rating: 94%) vs. Vivantio (overall score: 8.4; user rating: 93%) for their overall performance.
You can even see which one provides more tools that you need or which has more suitable pricing plans for your current situation. Having a clear table to compare their features will significantly boost the chances of obtaining the appropriate product for your company. Look closely at other aspects of the software like intuitiveness, flexibility, scalability, and pricing options.
Our experts made sure to review all popular IT Service Software products available out there, but among them these three deserved our special attention: LiveAgent, Zendesk, Freshservice.
C2 ATOM is an IT service management software created to provide businesses with an integrated solution to help teams manage and deliver exceptional IT support.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
When you choose a solution that you are sure will work best for your business you shouldn’t only limit yourself to what experts have to say about it. Very often personal experience with the software will vary, depending on specific goals and needs. That’s why in our reviews we also provide our User Satisfaction Rating for each software to give you a quick overview of how actual users of C2 ATOM and Vivantio evaluate their contact with the app. Our system is based on advanced analysis of product mentions on other sites, social media as well as blogs, so you will get a complete and reliable landscape of what other users think about each product. In this example C2 ATOM has a total satisfaction rating at 94% while for Vivantio 93% of users say they had an enjoyable experience with it.
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