What is better C2 ATOM or NinjaOne (Formerly NinjaRMM)? If you want an effective Customer Support Software product for your company you have to make time to compare a wide range of options. It doesn’t have to be complicated, and can be as easy as matching their traits in a table like the one below. You will also get a good idea how each product functions. For instance, on this page you can check C2 ATOM’s overall score of 8.0 and compare it against NinjaOne (Formerly NinjaRMM)’s score of 8.6; or C2 ATOM’s user satisfaction level at 94% versus NinjaOne (Formerly NinjaRMM)’s 93% satisfaction score.
The contrast can help you find out the good and bad points of each application, and choose which fits you requirements better. Beyond the main features, the solution that’s simple to grasp and use is always the better option.
Our experts made sure to review all popular IT Service Software services available out there, but among them these three caught our special attention: LiveAgent, Zendesk, Freshservice.
C2 ATOM is an IT service management software created to provide businesses with an integrated solution to help teams manage and deliver exceptional IT support.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
The products analyzed on this page are only a small sample of our entire Customer Support Software category and you should take into account that there might be more reliable alternatives out there. If you want to guarantee you make the wisest choice for your business we strongly suggest that you analyze more products first. It may also be a good idea to check out our top 10 Customer Support Software ranking to learn which solutions are in the current year the highest-ranking ones and dominate the market.
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