What is better C2 ATOM or Velaro? To successfully find the most helpful and productive Customer Support Software for your business, you need to compare products available on the market. For instance, here it is possible to match C2 ATOM’s overall score of 8.0 against Velaro’s score of 8.7. You may also compare their general user satisfaction: C2 ATOM (94%) vs. Velaro (91%).
In addition, you can review their pros and cons feature by feature, including their contract conditions and pricing. By comparing products you are more likely to select the right software for your requirements. Of course you have to know your particular requirements to realize which solution matches those needs.
We did our best to review all popular IT Service Software solutions offered out there, but among all the ones we reviewed these three caught our special attention: Freshservice, LiveAgent, Zendesk.
C2 ATOM is an IT service management software created to provide businesses with an integrated solution to help teams manage and deliver exceptional IT support.
Social media (Facebook, Twitter, LinkedIn, Google+)
Knowledgebase software
Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
In case you continue having doubts about which software will work best for your company it may be a good idea to check out each service’s social metrics. These metrics are quite often an indicator of how popular every product is and how large is its online presence. For instance, in case of Facebook C2 ATOM has 2075 likes on their official profile while Velaro profile is liked by 1738 people.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
