What is better Bria or VCC Live? There are numerous Customer Support Software products in the market these days. The simplest way to find out which service fits your needs best is to compare them side by side. For example, here you can review Bria and VCC Live for their overall score (8.5 vs. 8.4, respectively) or their user satisfaction rating (98% vs. 98%, respectively).
Additionally, you can check their capabilities and pricing conditions along with other helpful facts below. When matching products be sure to compare their corresponding features and mark their distinctive elements to have a clearer picture of both deals. What is more remember to evaluate secondary features including security, backup, intuitiveness, and customer support.
Right now, the best solutions in our VoIP Software category are: RingCentral, Slack, 8×8 VoIP Phone Service.
Your company or team can purchase the VoIP softphone at a price of $49 per license/unit. Contact Bria for more product details and additional enterprise pricing information.
Bria integrates with the following business systems and applications:
Salesforce CRM
Microsoft Outlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AVAYA, COMCAST, NOKIA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A SIP-based VoIP software solution for service providers, enterprises, businesses, and Original Equipment Manufacturers (OEM); highlighting its powerful integrations.
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
Salesforce
Facebook Messenger
Zapier
WorldPay
Other types of application VCC Live can connect with are:
Instant Messengers
CRM
IVR
Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
Almost as important as features and user support responsiveness are pricing packages provided by Bria and VCC Live. Even though pricing should not be a deciding factor it’s definitely a significant thing to think about. You should look for a flexible pricing package that can be matched with your company size and effortlessly scaled up if your team develops. Make sure you don’t pick plans that have extra tools that you won’t find useful and always make an effort to contact with the vendor directly as enterprises can often count on more affordable prices. You should also check out a free trial or demo of each software to spend at least some time using it. It’s a useful experience that doesn’t require you to spend any money and gives you a solid overview of what it feels like to work with Bria and VCC Live.
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