What is better Bria or NICE inContact CXone? If you want to get a quick way to learn which Customer Support Software product is better, our exclusive method gives Bria a score of 8.5 and NICE inContact CXone a score of 8.8 for overall quality and performance. At the same time, Bria is rated at 98%, while NICE inContact CXone is rated 91% for their user satisfaction level.
You can also review their product details, including features, tools, options, plans, costs, and more. Find out if the application lets you to customize a few of its funnels to ensure the app matches your own business procedures.
In the event you need to quickly locate the optimal VoIP Software according to our experts we advise you check out the following solutions: RingCentral, Slack, 8×8 VoIP Phone Service.
Your company or team can purchase the VoIP softphone at a price of $49 per license/unit. Contact Bria for more product details and additional enterprise pricing information.
Bria integrates with the following business systems and applications:
Salesforce CRM
Microsoft Outlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AVAYA, COMCAST, NOKIA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A SIP-based VoIP software solution for service providers, enterprises, businesses, and Original Equipment Manufacturers (OEM); highlighting its powerful integrations.
NICE inContact CXone’s pricing plans are available by request. You can call or chat with a sales representative for more details or fill out the quote request form on their website.
NICE inContact has pre-built integrations with CRM applications like:
Salesforce
SAP
Oracle Service Cloud
Microsoft Dynamics
Zendesk
NetSuite
ServiceNow
Bullhorn
SugarCRM.
Other integrations can be done through a NICE inContact DevOne partner.
Integrations for unified communications as a service (UCaaS) allow formal and informal agents and subject matter experts to communicate through Skype or RingCentral.
Customers can also choose from more than 250 APIs in the DEVOne Ecosystem. These cover various areas from agent and admin functions to real-time data and reporting capabilities.
You can also quickly build and deploy a custom solution using RESTful APIs that allow you to integrate NICE inContact with just about any third-party system.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Honeywell, Aetna, New Balance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Industry-leading contact center software that offers a full suite of tools for transforming the customer experience. This platform offers omnichannel routing capabilities, analytics workforce optimization, automation, and AI-powered tools. It also delivers 99.99% uptime to prevent prolonged interruptions and downtime.
Almost as important as features and customer support level are pricing plans offered by Bria and NICE inContact CXone. While price should not be the sole element it’s definitely a significant thing to consider. You should expect a flexible pricing package that can be matched with your business size and effortlessly scaled up every time your business develops. Make sure you don’t choose packages that have additional functionalities that you won’t find a use for and always try to get in touch with the vendor directly because enterprises can often count on more affordable prices. You should also check out a free trial or demo of each app to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to invest any money and provides you with a reliable overview of what it feels like to work with Bria and NICE inContact CXone.
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