What is better bpm'online service or Service Creatio? To successfully acquire the most helpful and productive Help Desk Software for your enterprise, you need to compare products available on the market. For instance, here you may match bpm'online service’s overall score of 8.6 against Service Creatio’s score of 8.6. You can also compare their general user satisfaction: bpm'online service (100%) vs. Service Creatio (100%).
Furthermore, you can compare their pros and cons feature by feature, including their terms and conditions and prices. By comparing products you are improving your chances to pick the best software for your situation. It goes without saying you should know your particular requirements to realize which service addresses those needs.
Our experts made sure to prepare reviews of all popular Service Desk Software solutions offered on the market, but among them these three deserved our special attention: Zendesk, Freshservice, LiveAgent.
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
bpm’online service integrates with the following business systems and applications:
MS Excel
MS Exchange
MS Outlook
Google
PBX and cloud telephony services
Mail integration via IMAP/SMTP
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
L'Oreal, Schneider, Heinz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
Growth + Service starts from $40/user/month. Provide automation to SMB clients.
Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
It may not always be sufficient to just compare bpm'online service and Service Creatio against each other. Although useful functionalities, pricing and customer experience are all crucial and should be considered when making a final choice, you should also check out the recognition and awards merited by every app. Very often a less known solution may turn out to be an excellent choice that was distinguished with industry awards such as our Supreme Software Award which reveals that regardless of smaller market presence it’s a worthy rival to the software that rule the market.
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