What is better bpm'online service or HP Service Anywhere? When choosing the proper Help Desk Software for your firm it is suggested that you compare the functions, pricing, and other essential info concerning the product and vendor. Here, you are able to see the parallels and disparities between bpm'online service (overall score at 8.6 and user satisfaction at 100%) and HP Service Anywhere (overall score at 8.1 and user satisfaction at 97%).
It's also possible to look at their unique details, like services, plans, rates, terms, etc. What is more, analyze the terms carefully for information on hidden fees, including, installation, separate helpdesk support, upgrade fees, cloud storage fees, and other similar charges.
We did our best to review all popular Service Desk Software products offered on the market, but among them these three caught our special attention: LiveAgent, Freshservice, Zendesk.
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
bpm’online service integrates with the following business systems and applications:
MS Excel
MS Exchange
MS Outlook
Google
PBX and cloud telephony services
Mail integration via IMAP/SMTP
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
L'Oreal, Schneider, Heinz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
Pricing information on HP Service Anywhere is available upon request. Users can try HP Service Anywhere for 30 days with no cost to see how this SaaS automated desk service can enhance their business IT service. The free trial version includes:
IT service desk that’s easy to use, administer, and configure
Data consolidated from all sources to solve and prevent user problems
Context-aware search that enables employees to help themselves
Powerful analytics to identify potential issues before they become problems
If you continue having second thoughts about which app will work best in your case it might be a good idea to examine each service’s social metrics. Such metrics are frequently a sign of how popular a given product is and how extensive is its online presence. For instance bpm'online service Twitter account has currently 2847 followers. At the same time HP Service Anywhere Twitter is followed by 2100 people.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
