Compare bpm'online service vs. HP Service Anywhere

You have such a huge number of Help Desk Software alternatives in today’s market that picking the right product is often overwhelming. On our comparison page, you can actually examine the functions, stipulations, available plans, and more details of bpm'online service and HP Service Anywhere. It’s also possible to check their score (8.6 for bpm'online service vs. 8.1 for HP Service Anywhere) and user satisfaction level (100% for bpm'online service vs. 97% for HP Service Anywhere). The scores and ratings offer you a solid idea how these two software products perform. Moreover, make sure if the solution can integrate with the company’s current business apps to guarantee greater productivity. Right now, the most popular services in our Service Desk Software category are: Samanage, Freshservice, Zendesk.
Compare

bpm'online service

VS

HP Service Anywhere

VS

bpm'online service screenshot HP Service Anywhere screenshot
Pricing Page

Total Score

Our Score

8.6 ?

Our Score

8.1 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

97% ?

Price

Price

$35

by quote

Pricing Model

Pricing Model

Monthly payment Quote-based
Detailed Review

Detailed Review

Overview

Overview

Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
ITIL based SaaS service desk that brings together a broad range of ITSM capabilities, Big Data and social collaboration.
Useful Links
Company Email

Company Email

info@bpmonline.com
Features

Features

bpm'online service FEATURES

Customer Center:
  • 360° customer view
  • Omnichannel communications
  • Contact center
  • Case management
  • Knowledge management
  • Service catalogue
  • Business process management
  • Synchronization and integration
  • System designer
Service Enterprise:
  • Unified customer database
  • Omnichannel communications
  • Contact center
  • Business process management
  • Request management
  • Problem management
  • Change management
  • Release management
  • Service catalogue
  • Service level management
  • Configuration management
  • Knowledge management
  • Synchronization and integration
  • System designer

HP Service Anywhere FEATURES

  • ITIL Service Desk
  • Big Data
  • Social IT Management
  • Agile Continuous Delivery
  • Easy to Use
Languages Supported

Languages Supported

English English, Germany, Japan
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Phone No.

Phone No.

+1-617-765-7997 +1 800 633-3600
Contact Address

Contact Address

280 Summer St.
Boston, Massachusetts
USA
Hewlett-Packard Company
3000 Hanover Street
Palo Alto, CA
94304-1185
USA
Available Integrations

Available Integrations

bpm’online service integrates with the following business systems and applications:

  • MS Excel
  • MS Exchange
  • MS Outlook
  • Google
  • PBX and cloud telephony services
  • Mail integration via IMAP/SMTP

No information available.

Customer Support

Customer Support

Phone Live Support
Training
Phone Live Support
Ticket Training
Pricing Page

Pricing Page

Learn more about bpm'online service pricing Learn more about HP Service Anywhere pricing
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
Web-based
Available Plans

Available Plans

bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:

Customer Center – $35/user/month

  • Unified customer database
  • Omnichannel communications
  • Service catalogue
  • Business process management
  • Contact center
  • Case management
  • Knowledge management
  • Synchronization and integrations
  • System designer

Service Enterprise – $50/user/month

  • All features from the Customer Center edition
  • Service level management
  • Configuration management
  • Request management
  • Problem management
  • Change management
  • Release management

Pricing information on HP Service Anywhere is available upon request. Users can try HP Service Anywhere for 30 days with no cost to see how this SaaS automated desk service can enhance their business IT service. The free trial version includes:

  • IT service desk that’s easy to use, administer, and configure
  • Data consolidated from all sources to solve and prevent user problems
  • Context-aware search that enables employees to help themselves
  • Powerful analytics to identify potential issues before they become problems
  • 30-day free trial with 10 concurrent users
Prominent Customers

Prominent Customers

L'Oreal, Schneider, Heinz Industrias Peñoles, INFOTEC, Injazat
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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The solutions analyzed on this page are merely a small part of our complete Help Desk Software category and you should remember that there may be better services available. If you would like to guarantee you make the best possible choice for your team we strongly urge you to compare more products first. You may also want to study our top 10 Help Desk Software list to see which services are in the current year the best ones and leaders in the market.