Compare bpm'online service vs. AJ Help DeskYou can use our scoring system to help you get a general idea which Help Desk Software product is will work better for your company. For overall product quality, bpm'online service earned 8.6 points, while AJ Help Desk received 7.2 points. At the same time, for user satisfaction, bpm'online service scored 100%, while AJ Help Desk scored 97%. Details about their functions, tools, supported platforms, customer support, and more are provided below to provide you with a more accurate comparison. Remember to get only the features your company needs so as not to waste cash for functions that are unnecessary. We realize that not all companies have enough time to scrutinize a large number of different services, so we prepared a list of recommendations that you may find useful. Our top selections for the Service Desk Software category are: Freshservice, Samanage, SysAid.
|Monthly payment||One-time payment|
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
A popular PHP Ajax web-hosted help desk service that offers businesses with support capabilities that do not disrupt workflows.
|USA, UK, Canada, International||USA, UK, Canada, Europe, Asia, Australia, China, India, Latin America, Middle-East|
| 280 Summer St.|
| The Lords Garden,|
1-12, Villacheri Main Road, Villacheri
|Learn more about bpm'online service pricing||Learn more about AJ Help Desk pricing|
bpm’online service integrates with the following business systems and applications:
No information available.
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
Customer Center – $35/user/month
Service Enterprise – $50/user/month
AJ Help Desk is available as a licensed product that carries all features plus extensive technical support. Users can purchase the AJ Help Desk software for a one-time payment of $399.
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers | Accountants & Bookkeepers|
|List of Features|
List of Features
|L'Oreal, Schneider, Heinz|
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In the event you continue having doubts about which service will work best in your case it might be a good idea to check out each service’s social metrics. Such metrics are frequently a way to see how popular each service is and how extensive is its online presence.For example, if you check bpm'online service LinkedIn profile you’ll learn that they are followed by 2321 users. In case of AJ Help Desk the amount of followers on their LinkedIn page is 36.