What is better BotPenguin or IMsupporting? You have such a huge number of Customer Support Software solutions in today’s state of that industry that picking the right product can be confusing. On our comparison page, you can easily assess the functions, terms and conditions, available plans, and more details of BotPenguin and IMsupporting.
You can also examine their score (8.6 for BotPenguin vs. 8.7 for IMsupporting) and user satisfaction level (96% for BotPenguin vs. 100% for IMsupporting). The scores and ratings give you a solid idea how these two software products perform. Moreover, make sure if the application can integrate with existing business apps to guarantee greater productivity.
Currently, the top services in our Live Chat Software category are: Pipedrive, Zendesk, Vision Helpdesk.
BotPenguin’s price is based on the number of send credits that a client needs. The price starts at $5 per month billed on a monthly basis. An enterprise pricing package is also available for businesses with bigger needs. Those who only require basic features and a single bot can use the platform free of charge. See more details below:
Baby – Free
1 Bot
2,000 Messages Per Month
1 Team Member
1 Facebook Page
Live Chat
Conditional Flow
30 Days of Data Storage
King – $5/month ($4.17/month if billed annually)
Unlimited Bots
3,000 – 500,000 messages/month
Unlimited Team Members
10 Facebook Pages
Live Chat
Conditional Flow
Book Appointments
CSV Export
Google Calendar, Bitrix, and Zoho CRM Integrations
90 Days of Data Storage
Reports & Analytics
Email and Call Support
Emperor – By quote
Unlimited Bots, Messages, Team Members, Facebook Pages, and Data Storage
Live Chat
Conditional Flow
Book Appointments
CSV Export
Customer Success Officer
Google Calendar, Bitrix, and Zoho CRM Integrations
BotPenguin integrates with over 40 tools and business applications including but not limited to the following:
Zoho CRM
Google Calendar
Bitrix
Dropbox
Eventbrite
Freshsales
GoDaddy
Google Analytics
Google Drive
Google Sheets
HubSpot
MailChimp
Outlook
PayPal
Salesforce
Shipway
Stripe
Todoist
Twilio
Wix
WordPress
Zapier
Zendesk
Zoom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Homesafe, Modex, Bonobo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BotPenguin is a chatbot solution that leverages the power of AI to help companies create their own chatbots for various channels such as Facebook without coding.
IMsupporting offers four SMB and enterprise pricing packages for business owners and online sellers to choose from. Take a look at the details and select the pricing package that suits the needs of your business.
Every time you pick a software that you believe will work best for your company you shouldn’t only pay attention to what experts have to say about it. In many cases personal experience with the software may be different, depending on your own goals and needs. That’s why in our reviews we also give our User Satisfaction Rating for every solution to give you a quick impression of how actual users of BotPenguin and IMsupporting evaluate their contact with the app. Our algorithm is built around complex analysis of product mentions on other websites, social media as well as blogs, so you are going to receive a comprehensive and credible picture of what other people think about each app. In this example BotPenguin has a total satisfaction rating at 96% while for IMsupporting 100% of users claim they had a positive experience with it.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
