What is better BotPenguin or eDesk? If you’re having a difficult time picking the right Help Desk Software product for your needs, we suggest that you compare the available software and find out which solution offers more benefits. In particular, here you can assess BotPenguin (overall score: 8.6; user rating: 96%) vs. eDesk (overall score: 8.0; user rating: 100%) for their overall performance.
You can even see which one provides more features that you need or which has more suitable pricing plans for your current situation. Working with a clear table to compare their features will significantly boost the chances of finding the best product for your company. Look closely at other aspects of the software for example intuitiveness, flexibility, scalability, and pricing options.
We did our best to prepare reviews of all popular Live Chat Software products that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Pipedrive, Vision Helpdesk, Zendesk.
BotPenguin’s price is based on the number of send credits that a client needs. The price starts at $5 per month billed on a monthly basis. An enterprise pricing package is also available for businesses with bigger needs. Those who only require basic features and a single bot can use the platform free of charge. See more details below:
Baby – Free
1 Bot
2,000 Messages Per Month
1 Team Member
1 Facebook Page
Live Chat
Conditional Flow
30 Days of Data Storage
King – $5/month ($4.17/month if billed annually)
Unlimited Bots
3,000 – 500,000 messages/month
Unlimited Team Members
10 Facebook Pages
Live Chat
Conditional Flow
Book Appointments
CSV Export
Google Calendar, Bitrix, and Zoho CRM Integrations
90 Days of Data Storage
Reports & Analytics
Email and Call Support
Emperor – By quote
Unlimited Bots, Messages, Team Members, Facebook Pages, and Data Storage
Live Chat
Conditional Flow
Book Appointments
CSV Export
Customer Success Officer
Google Calendar, Bitrix, and Zoho CRM Integrations
BotPenguin integrates with over 40 tools and business applications including but not limited to the following:
Zoho CRM
Google Calendar
Bitrix
Dropbox
Eventbrite
Freshsales
GoDaddy
Google Analytics
Google Drive
Google Sheets
HubSpot
MailChimp
Outlook
PayPal
Salesforce
Shipway
Stripe
Todoist
Twilio
Wix
WordPress
Zapier
Zendesk
Zoom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Homesafe, Modex, Bonobo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BotPenguin is a chatbot solution that leverages the power of AI to help companies create their own chatbots for various channels such as Facebook without coding.
The software analyzed on this page are only a small sample of our entire Help Desk Software category and you should remember that there might be more reliable options out there. If you want to guarantee you make the optimal decision for your business we definitely encourage you to test more software first. You can also consider to check out our top 10 Help Desk Software list to find out which services are in the current year the best ones and leaders in the market.
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