Bornevia
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multi-Channel Helpdesk
- Live Chat
- Insights and Reporting
- Mobile App
- Ticket Assignment
- Private Note with Mention
- Email Tracking
- Hashtags
- Canned Responses
- API Integration
- Multiple Team Inboxes
- Autoresponder
- Email Notification
- Inline Image
- Real Time Notification Log
Pricing Info
Pricing Info
Bornevia offers a flexible pricing scheme where you only pay for the channels you use.
- $10/user/month (annual billing) or $20/user/month
- Multi-Channel Support
- Ticket Assignment
- Private Notes
- Team Inbox/Group
- Canned Responses
- Insights and Reporting
- Automation
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Clarion, Datsun, Gemvara, Veritrans
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bornevia is web-based email, live chat, and social media customer service help desk software for growing teams.
Company Email
contact@bornevia.com
Contact No.
Company's Address
Ciputra World 1, DBS Bank Tower Lt.9, Jl.Prof Dr Satrio
Kav 3-5, Jakarta Selatan
Daerah Khusus Ibukota Jakarta
Indonesia
Bornevia Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- text, audio, video chat
- real-time website traffic monitor
- chat window customization
- pre-chat forms
- lead generation automation
- chat history
- full-screen live chat dashboard
- analytics and reporting
- concurrent chats
- intelligent chat routing
- dedicated success manager
Pricing Info
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
- monitoring 5 concurrent visitors
- 1 concurrent chat
- unlimited engagements
- text chat only
- 30 day chat history
- 1 website
- Prestige Care features for 30 days
Regular Care ($22, 1 operator/month)
- monitoring unlimited visitors
- unlimited concurrent chats
- unlimited engagements
- text, audio, video chat
- unlimited chat history
- analytics & reporting
Prestige Care ($32, per seat/month)
- monitoring unlimited visitors
- unlimited concurrent chats
- unlimited engagements
- text, audio, video chat
- unlimited chat history
- advanced analytics & reporting
- intelligent chat routing
- dedicated success manager
Enterprise (by quote)
- tailored number of agents
- business use case analysis
- data ownership on-premises
- short deployment cycle
- dedicated success manager
- high priority support (SLA)
- possibility to host the service
- feature requests
Integrations
- WordPress
- Magento
- Joomla!
- Drupal
- Shopify
- ZenCart
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Guide your web visitors and nurture them to become leads and make more conversions.
Company Email
sales@customericare.com
Contact No.
Company's Address
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
CustomerICare Comparisons
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In the event you are still having doubts about which product will work best for your company it may be a good idea to examine each service’s social metrics. Such metrics are frequently a way to see how popular each service is and how big is its online presence. For instance, in case of Facebook Bornevia has 4010 likes on their official profile while CustomerICare profile is liked by 1001 users.
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