Bornevia
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multi-Channel Helpdesk
- Live Chat
- Insights and Reporting
- Mobile App
- Ticket Assignment
- Private Note with Mention
- Email Tracking
- Hashtags
- Canned Responses
- API Integration
- Multiple Team Inboxes
- Autoresponder
- Email Notification
- Inline Image
- Real Time Notification Log
Pricing Info
Pricing Info
Bornevia offers a flexible pricing scheme where you only pay for the channels you use.
- $10/user/month (annual billing) or $20/user/month
- Multi-Channel Support
- Ticket Assignment
- Private Notes
- Team Inbox/Group
- Canned Responses
- Insights and Reporting
- Automation
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Clarion, Datsun, Gemvara, Veritrans
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bornevia is web-based email, live chat, and social media customer service help desk software for growing teams.
Company Email
contact@bornevia.com
Contact No.
Company's Address
Ciputra World 1, DBS Bank Tower Lt.9, Jl.Prof Dr Satrio
Kav 3-5, Jakarta Selatan
Daerah Khusus Ibukota Jakarta
Indonesia
Bornevia Comparisons
Popular Bornevia Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- On-Demand Live Chat in cloud
- No installation needed
- Integrated Visitor Tracking, Engaging and Retaining
- Supports multiple sites, departments and operators
- Allows sending canned messages
- Fully customizable and advanced administrative control
- Share files even as large as 2GB
- Built-in productivity boosting toolset, Customizable widgets
- SSL encrypted live chat
- Smart customer queuing
- Proactive invitation, Offline messages
- Real time translation of language depending on the location of the customer in real time to reduce communication barriers and make them feel supported to improve sales conversion
- Live customer support using mobile iPhone, iPad and Android apps
- Live chat solutions on top third-party platforms including such as WordPress, Joomla, Moodle, Drupal, Shopify, Magento, Blogger, Interspire Shoping Cart, among others
- No limitation of using the web interface all the time
- Visitor monitoring and tracking
- Real-time Visitor Monitoring
- Better monitoring of website traffic sources
- Easy access of visitors’ demographical information
- Live discussion history
- Faster tracking of visitor footprints
- Better reporting and analysis
- Interactive reporting
- Increased productivity
- Feature-rich co-browsing experience
- Rich audio and visual notifications
- Better supervision and multi-tasking
- Offline messaging access
- Personalized logo and label
- Improved usability
- Remote accessibility and refined user experience
- Platform independence
- Reliability and support
- 99.9% uptime guaranteed
- Prompt technical support
- Community feedback forum
- Diverse marketplace support
Pricing Info
Banckle Live Chat allows you to pay every month, every year (with 10 percent off), or every two years (30 percent off). You can also get Banckle Live Chat along with its sister products for a total package which is up to 40 percent off.
For a 2-year term, you get 30% off the regular price:
- Startup ($49/month): 60 Conversations
- Startup Plus ($69/month): 100 Conversations
- Business ($139/month): 210 Conversations
- Small Enterprise ($349/month): 550 Conversations
- Enterprise ($699/month): 1200 Conversations
- Enterprise Plus ($11049/month): 2000 Conversations
Integrations
- Banckle.Meeting
- Banckle.CRM
- Banckle.Helpdesk
- RTL Support
- XMPP Client
- Chat Targeting
- Co-Browsing
- Google Analytics
- Request Routing
- Freshdesk
- Highrise
- Satisfaction Survey
- Fluid Survey
- Sitefinity
- WHMCS
- Salesforce
- Firefox
- Prestashop
- Squarespace
- Desk
- Zendesk
- Android
- WordPress
- Shopify
- Apple iPad
- Apple iPhone
- Magento
- Blogger
- Interspire Shopping Cart
- Dolphin
- Tumblr
- DotNetNuke
- CMSMS
- PHPBB
- Joomla
- Moodle
- Drupal
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CharismaStudios, Dellario Group, US Department of Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Allows you to talk to customers in real time, including potential customers, giving the best service while improving sales.
Company Email
support@banckle.com
Contact No.
Company's Address
Aspose Pty Ltd,
Suite 163, 79 Longueville
Road, Lane Cove, NSW 2066,
Australia
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The products compared on this page are only a sliver of our complete Customer Support Software category and you should take into account that there could be more desirable solutions out there. If you want to make sure you make the wisest choice for your company we definitely encourage you to compare more services first. You can also consider to study our top 10 Customer Support Software ranking to find out which software are now the best ones and leaders in the market.
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