What is better Banckle Live Chat or Zendesk? Reviewing products for the top Customer Support Software does not always have to be complicated. On our review platform, it is possible to match Banckle Live Chat and Zendesk and promptly see their varying features. We allow you to examine their functions, supported devices, customer support, pricing, terms, and much more.
You can even compare their overall score (6.5 for Banckle Live Chat vs. 9.7 for Zendesk) and overall customer satisfaction level (94% for Banckle Live Chat vs. 98% for Zendesk). Devote time to examine your top options and determine which one is right for your company. Similarly, you have to check the software company’s background; can you count on them and will they still be on the market in the future?
We know that not all businesses have enough time to try out dozens of various solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
Real time translation of language depending on the location of the customer in real time to reduce communication barriers and make them feel supported to improve sales conversion
Live customer support using mobile iPhone, iPad and Android apps
Live chat solutions on top third-party platforms including such as WordPress, Joomla, Moodle, Drupal, Shopify, Magento, Blogger, Interspire Shoping Cart, among others
No limitation of using the web interface all the time
Visitor monitoring and tracking
Real-time Visitor Monitoring
Better monitoring of website traffic sources
Easy access of visitors’ demographical information
Banckle Live Chat allows you to pay every month, every year (with 10 percent off), or every two years (30 percent off). You can also get Banckle Live Chat along with its sister products for a total package which is up to 40 percent off.
For a 2-year term, you get 30% off the regular price:
Startup ($49/month): 60 Conversations
Startup Plus ($69/month): 100 Conversations
Business ($139/month): 210 Conversations
Small Enterprise ($349/month): 550 Conversations
Enterprise ($699/month): 1200 Conversations
Enterprise Plus ($11049/month): 2000 Conversations
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
You shouldn’t count on exclusively a broad set of functionalities and scalable pricing from a popular Customer Support Software. Almost as significant as main features is a quality customer support. You want to make sure that if you have any questions about Banckle Live Chat or Zendesk, or you struggle with some problems, or perhaps you’ll want to ask for a certain update or functionality beneficial to your company you can rely on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are available. What is more, it’s a significant advantage if you can enjoy personal training or at the very least an FAQ you can use.
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