What is better BoldDesk or Intercom? If you need to get a convenient way to find out which Help Desk Software product is better, our proprietary algorythm gives BoldDesk a score of 8.0 and Intercom a score of 8.9 for overall quality and performance. At the same time, BoldDesk is rated at 96%, while Intercom is rated 96% for their user satisfaction level.
You can also compare their product details, such as features, tools, options, plans, pricing, and more. See if the application allows you to customize a few of its funnels to make sure it fits your own business processes.
Those of you who are pressed for time or need a Help Desk Software suggestion from our experts may want to try out these top choices for this year: Zendesk, Freshdesk, Salesforce Service Cloud.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
All the data, details and reviews that we provided in this analysis were collated from official vendor websites, advertising content available online, actual experience from real users as well as our own direct use of every service by an expert. We do our best to extensively test each software, as a result we not only study it ourselves, but we also match our observations with experiences of other members from the B2B community.
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