BotPenguin
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Dashboards
- SLA Management
- Automated Response
- Customer Portal
- User, Role, and Access Management
- Customer/Contact Database
Pricing Info
Pricing Info
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
Scale – $12 for per agent Incl.
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Email ticketing.
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Knowledge base
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Workflow automation
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Custom domain
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Custom SSL
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Custom ticket email templates
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Custom Ticket Status
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Custom ticket fields
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Custom views
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Canned responses
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Custom domain
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Web Widgets and web forms
Momentum – $25 for per agent
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ALL Scale features, plus
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AI Agent at $0.75
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Generative AI Search
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Live Chat
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WhatsApp
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CSAT Survey
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Agent Signature
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Ticket Auto Assignment
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Custom roles
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Multilingual help desk
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Multilingual Knowledge base
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Multiple SLA & business hours
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SLA reminder & escalation
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Artificial intelligence add-on (beta)
Enterprise – $39 for per agent
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ALL Growth features, plus
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AI Agent at $0.75
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Generative AI Search
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Multibrand help desk.
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Multibrand knowledge base
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Ticket approvals
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Activity/task management
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Artificial intelligence add-on (beta)
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Add contacts to multiple contact groups.
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Brand-specific custom email templates
AI Copilot add – on – $20 per agent
Integrations
Integrations
BoldDesk can seamlessly integrate with various software, such as:
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JIRA
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Slack
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Salesforce
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Microsoft Teams
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Zapier
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Custom Apps
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Dropbox
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Google Drive
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Microsoft OneDrive
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Azure Devops
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Mailchimp Integration
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Microsoft Entra ID
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AI Copilot for agents
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Ringover
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Whatsapp
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Facebook
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Stripe
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WooCommerce
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Calendly
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Boldsign
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Visa, Apple, IBM
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BoldDesk is a comprehensive customer support platform that streamlines ticket management, enhances productivity, and improves customer satisfaction.
Company Email
sales@bolddesk.com
Contact No.
Company's Address
Syncfusion, Inc.
2501 Aerial Center Parkway, Suite 111 Morrisville,, NC 27560,
USA
BoldDesk Comparisons
Popular BoldDesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Drag-and-Drop Chatbot Builder
- Chat Window
- Agent Chat Interface
- Analytics
- Natural Language Processing (NLP)
- Logic Branching
- Supports Multiple Messaging Channels
Pricing Info
BotPenguin’s price is based on the number of send credits that a client needs. The price starts at $5 per month billed on a monthly basis. An enterprise pricing package is also available for businesses with bigger needs. Those who only require basic features and a single bot can use the platform free of charge. See more details below:
Baby – Free
- 1 Bot
- 2,000 Messages Per Month
- 1 Team Member
- 1 Facebook Page
- Live Chat
- Conditional Flow
- 30 Days of Data Storage
King – $5/month ($4.17/month if billed annually)
- Unlimited Bots
- 3,000 – 500,000 messages/month
- Unlimited Team Members
- 10 Facebook Pages
- Live Chat
- Conditional Flow
- Book Appointments
- CSV Export
- Google Calendar, Bitrix, and Zoho CRM Integrations
- 90 Days of Data Storage
- Reports & Analytics
- Email and Call Support
Emperor – By quote
- Unlimited Bots, Messages, Team Members, Facebook Pages, and Data Storage
- Live Chat
- Conditional Flow
- Book Appointments
- CSV Export
- Customer Success Officer
- Google Calendar, Bitrix, and Zoho CRM Integrations
- Reports & Analytics
- Remove BotPenguin Branding
Integrations
BotPenguin integrates with over 40 tools and business applications including but not limited to the following:
- Zoho CRM
- Google Calendar
- Bitrix
- Dropbox
- Eventbrite
- Freshsales
- GoDaddy
- Google Analytics
- Google Drive
- Google Sheets
- HubSpot
- MailChimp
- Outlook
- PayPal
- Salesforce
- Shipway
- Stripe
- Todoist
- Twilio
- Wix
- WordPress
- Zapier
- Zendesk
- Zoom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Homesafe, Modex, Bonobo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BotPenguin is a chatbot solution that leverages the power of AI to help companies create their own chatbots for various channels such as Facebook without coding.
Company Email
contact@botpenguin.com
Contact No.
Company's Address
BotPenguin
2323 North Pulaski Road Chicago, IL 60639
USA
BotPenguin Comparisons
Popular BotPenguin Alternatives
You shouldn’t count on only a wide array of functionalities and flexible pricing packages from a reliable Help Desk Software. Almost as essential as main features is a top-notch customer support. You want to make sure that in a situation where you have any questions about BoldDesk or BotPenguin, or you struggle with some problems, or perhaps you’ll want to request a certain update or functionality useful to your company you can count on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are provided. It’s also a big plus if you are able to benefit from individual training or at the very least an FAQ you can use.
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