What is better BMC FootPrints or TOPdesk? When you need a competent Help Desk Software product for your business you have to remember to evaluate different alternatives. It doesn’t have to be complicated, and can be as straightforward as matching their functionalities in a table like the one below. You will also get a brief idea how each product performs. As an example, on this page you can check BMC FootPrints’s overall score of 8.3 and compare it against TOPdesk’s score of 8.5; or BMC FootPrints’s user satisfaction level at 97% versus TOPdesk’s 96% satisfaction score.
The evaluation can help you find out the pros and cons of each software, and choose which one fits you requirements better. Aside from the main features, the application that is easy to understand and use is always the better choice.
Our team put a lot of effort to review all popular solutions available out there, but among all the ones we reviewed these three caught our special attention: .
EasyVista offers integration with the following business systems and applications:
Bomgar
Cherwell Support
Flycast
Single Sign-On
Jalasoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, Marriot, Duke Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
Every time you select a product that you believe will work best for your team you shouldn’t simply pay attention to what reviewers have to say about it. Very often individual experience with the product may change, depending on your own goals and work processes. That’s why in our reviews we also offer our User Satisfaction Rating for every software to give you a quick impression of how actual users of BMC FootPrints and TOPdesk estimate their experience with the app. Our algorithm is built around advanced analysis of product appearances on other sites, social networks as well as blogs, so you will receive a comprehensive and reliable overview of what other customers think about each service. In this example BMC FootPrints has a total satisfaction rating at 97% while for TOPdesk 96% of people express they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
