BMC FootPrints
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Incident and problem management
- Visualization and reporting
- Knowledge management
- Mobile access
- Executive dashboards and business analytics
- Strong user community
Pricing Info
Pricing Info
Request a quote directly from BMC FootPrints to get more pricing details.
Integrations
Integrations
EasyVista offers integration with the following business systems and applications:
- Bomgar
- Cherwell Support
- Flycast
- Single Sign-On
- Jalasoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, Marriot, Duke Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
Company Email
education@bmc.com
Contact No.
Company's Address
2103 CityWest Boulevard
Houston, Texas 77042
BMC FootPrints Comparisons
Popular BMC FootPrints Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Centralized Inbox For All Integrations
- Customer Sidebar
- Real-Time, Dynamic Dashboards
- Intelligent Routing
- AI-Powered Ticket Response
- Feedback Management
- SLA Management
- Auto Translate
- Snippets and Templates
- Autoresponder
- Filters
- Labels
- Reporting
- Invoice Generator
- Ticket Assignation
- Live Chat
Pricing Info
eDesk offers the following basic and enterprise pricing packages:
eDesk Essential – $85/user/month or $69/user/month (Annual Billing)
- Up to three channels
- Up to three users
- Consolidation of tickets from your three channels
- Smart Ticket Allocation
- Single view of customer, product & order details
- Dashboard overview of sales and response performance
- Integrated marketplace SLAs
- Auto-responders
- Snippets & Templates
- Labels & Rules
- Collision detection
- User permissions
- Invoice-generator
- Email support
eDesk Unlimited – $125/user/month or $99/user/month (Annual Billing)
- All eDesk Essential features
- AI-assisted responses
- Chat Widgets
- Feedback Management
- Phone support
eDesk Unlimited+ – $195/user/month or $159/user/month (Annual Billing)
- All eDesk Unlimited features
- API integration
- Auto-translation
- Enterprise Reporting
- 24×7 Agent support
- Dedicated account manager
Integrations
eDesk integrates with the following business systems and applications:
- Amazon
- eBay
- Allegro
- Fnac
- Walmart
- Magento
- Shopify
- Bigcommerce
- WooCommerce
- Brightpearl
- Channel Advisor
- Linnworks
- Skubana
- Email Clients
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Simple Tire, DOMU Brands
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A comprehensive customer help desk that is totally designed and geared for e-commerce.
Company Email
support@edesk.com
Contact No.
Company's Address
xSellco Limited
Two Haddington Buildings
Dublin
Ireland
eDesk Comparisons
Popular eDesk Alternatives
Every time you choose a software that you believe will work best for your company you shouldn’t simply focus on what reviewers have to say about it. In many cases individual experience with the software may change, depending on specific preferences and work processes. That’s the reason why in our reviews we also give our User Satisfaction Rating for each service to give you a quick impression of how actual users of BMC FootPrints and eDesk rate their contact with the product. Our algorithm is built around detailed analysis of product mentions on other sites, social media as well as blogs, so you will obtain a full and reliable landscape of what other clients think about every product. In this example BMC FootPrints got a total satisfaction rating at 97% while for eDesk 100% of users express they had a positive experience with it.
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