What is better Birdeye or getReply? Today’s businesses need the best Customer Support Software product to continue to be competitive. On this page we help you with choosing the best product, by allowing you to evaluate Birdeye and getReply down to the very details of their individual offers.
You can also examine our general scoring values, which rate the software all round quality and performance. Birdeye got a 9.0 score, while getReply has a score of 6.0. Likewise, it is possible to compare their general user satisfaction rating: 97% (Birdeye) against 100% (getReply). Remember to select the application that best answers your most crucial needs, not the solution with a lot of features.
Those of you who don't have much time or could use a Reputation Management Software suggestion from our team might want to take a look at these top choices for this year: Hootsuite, Yotpo, Qualtrics CX.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
If you are still having doubts about which app will perform best for your business it may be a sound idea to examine each service’s social metrics. These metrics are usually a way to see how popular a given app is and how wide is its online presence. For example, in case of Facebook Birdeye has 18062 likes on their official page while getReply profile is liked by 0 users.
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