What is better AVOXI Genius or Chat Whisperer? If you want to get a quick way to decide which Customer Support Software product is better, our proprietary method gives AVOXI Genius a score of 9.0 and Chat Whisperer a score of 8.5 for overall quality and performance. Furthermore, AVOXI Genius is rated at 97%, while Chat Whisperer is rated 95% for their user satisfaction level.
You can also review their product details, including functions, tools, options, plans, prices, and much more. Find out whether the solution can customize at least part of its funnels to guarantee the software fits your own business processes.
We know that not all people have enough time to test a wide range of different products, so we prepared a list of suggestions that you may find useful. Our top choices for the Call Center Software category are: Freshdesk Contact Center, Zendesk, JustCall.
AVOXI Genius primarily supports computer telephony integration, including integration with third-party apps and protocols such as:
Salesforce
Microsoft Dynamics
Zoho CRM
CRM solutions
Two-Way Data Synchronization
APIs and SDKs
Reporting API
Integrations API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Island Outpost, Argos Assistance, SHR Global
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient, affordable, and user-friendly web-based contact center platform that allows businesses to better manage their communications using innovative tools like IVR and ACD. This lightweight platform is designed for the use of SMEs and large enterprises. It has a robust quality management module with a call scoring feature.
Chat Whisperer offers multiple pricing options depending on the level of features needed. It has a freemium model, which allows users to try out basic features for free.
The following are the pay-per-use plans:
STARTER Plan – $20/month, ca. 30,000 words/month
Add-on Plan – $50/month, ca. 30,000 words/month
Free and paid plans include 1 active assistants, data loaders for PDF, Word, CSV, website files, URL crawler, custom domains, and team use.
Chat Whisperer easily integrates with various third-party software, including:
Shopify
Webflow
CRM Systems (Salesforce, HubSpot, Pipedrive, etc.)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Chat Whisperer enables businesses to provide efficient support, streamline operations, and gather valuable insights. With seamless integrations across various platforms, including e-commerce and CRM systems, this platform empowers companies to improve customer satisfaction and drive engagement, making it a vital tool for modern businesses looking to enhance their digital presence.
Almost as crucial as functionalities and client support level are pricing plans provided by AVOXI Genius and Chat Whisperer. While cost should not be the only aspect it’s definitely an important thing to consider. You should look for a flexible pricing plan that can be matched with your business size and easily scaled up when your company develops. You should be certain you don’t choose packages that include advanced tools that you won’t use and always make an effort to get in touch with the vendor directly as enterprises can frequently count on discounts. You should also check out a free trial or demo of each app to spend at least some time using it. It’s a useful experience that doesn’t ask you to spend any money and provides you with a reliable overview of what it’s like to work with AVOXI Genius and Chat Whisperer.
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