HubSpot Service Hub
NOAWARDS
YET
Pricing:
by quote
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Inbound
- ACD (Automatic Call Distribution) System
- Call Queue Management
- CTI (Computer Telephony Integration)
- IVR (Interactive Voice Response)
- Skills Based Routing
Outbound
- Auto Dialer
- Campaign Management
- Outbound IVR
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
Blended
- Call Back
- Case & Contact Management
- Virtual Call Center Support
- Web Collaboration
Analysis and Reporting
- Call Monitoring
- Call Recording
- Customized Reports
- Real-Time Reporting
Pricing Info
Pricing Info
Pricing available by quote only. Contact Avaya Call Center Elite for more pricing details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Landmark Bank, Franciscan Alliance, San Jose Earthquakes, Wind River
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Deliver a unified and highly personalized customer experience that builds your brand and fosters long-term loyalty.
Company Email
Contact No.
Company's Address
4655 Great America Parkway
Santa Clara, CA 95054
USA
Avaya Aura Call Center Elite Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticketing
- Customer feedback
- Knowledge base
- Live chat
- Conversational bots
- Conversations dashboard
- Team email
- Automation & routing
- Reporting
- Contact management
- Contact & company insights
- Company records
- Email scheduling
- Email tracking & notifications
- Email templates
- Email sequences
- Documents
- Calling
- Meeting scheduling
- Canned snippets
- Integration
- Phone & email support
Pricing Info
Free – $0
- Contact management
- Ticketing
- Live chat
- Team email
- Tickets closed reports
- Reporting dashboard
- Shared inbox
Starter – $18/month (billed annually)
- All Free features, plus:
- HubSpot branding removed
- Conversation routing
- Email sequences
Professional – $450/month (billed annually)
- All Starter features, plus:
- Phone support
- Customer feedback
- Knowledge base
- Customer service Automation
- Multiple ticket pipelines
- Teams
- 1:1 video creating and hosting
- Salesforce integration
- Multiple currencies
- Custom reporting
Enterprise – $1,200/month (billed annually)
- All Professional features, plus:
- Playbooks
- Calculated properties
- Single sign-on
- Goals
Integrations
- Gmail
- Google Calendar
- Hubspot for WordPress
- Outlook
- Zapier
- Outlook Calendar
- Facebook Ads
- Google Ads
- Zoom
- LinkedIn Sales Navigator
- Slack
- LinkedIn Ads
- Facebook Messenger
- Google Contacts
- Mailchimp
- Google Search Console
- Calendly
- Google Meet
- Microsoft Teams
- Typeform
- Outlook Contacts
- Google Sheets
- Canva
- Make
- Databox
- PandaDoc
- Eventbrite
- Salesforce
- Gravity Forms
- Shopify
- SurveyMonkey
- WooCommerce by MakeWebBetter
- Aircall
- Jotform
- Stripe Data Sync
- monday.com
- CRM Perks by Wordpress Plugins
- Asana
- Supermetrics
- Hotjar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
storylead
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Online customer service, support, and help desk solution native to the HubSpot suite. The software has a built-in conversations feature that helps boost customer engagement by adding context to customer communication. A universal inbox also collects messages from multiple channels, helping teams collaborate and provide better customer support.
Company Email
Contact No.
Company's Address
25 First Street, 2nd FloorCambridge, MA 02141United States
HubSpot Service Hub Comparisons
Popular HubSpot Service Hub Alternatives
It may not always be enough to simply compare Avaya Aura Call Center Elite and HubSpot Service Hub with each other. Although specific tools, pricing plans and customer reviews are all important and should be taken into account when making a final decision, you should also take a look at the recognition and awards merited by every service. In many cases a less known service may turn out to be an amazing choice that was distinguished with B2B awards such as our Supreme Software Award which shows that in spite of limited market popularity it’s a significant rival to the software that dominate the market.
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