What is better Atera or Wowdesk? You have so many Help Desk Software alternatives in today’s state of that industry that deciding on the best product may be confusing. On our comparison page, it is simple to examine the functions, pricing terms, available plans, and more details of Atera and Wowdesk.
You can also compare their score (9.0 for Atera vs. 8.0 for Wowdesk) and user satisfaction level (100% for Atera vs. 95% for Wowdesk). The scores and ratings provide you with a solid idea how both these software products perform. In addition, find out if the application can integrate with the company’s current business apps to promote greater productivity.
People who are pressed for time or need a IT Service Software recommendation from our experts may want to investigate these top choices for this year: Zendesk, LiveAgent, Freshservice.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
Wowdesk integrates with the following business systems and applications:
Active Directory
Third party CRM
SMS gateways
Google Business apps
Many other cloud apps
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Wowdesk is an intuitive and robust customer service desk platform that enables businesses and organizations to centralize all their customer support processes, information, tasks, and systems.
Both Atera and Wowdesk were evaluated by a group of independent B2B experts who carried out a detailed analysis of all key aspects of each service. Their total score was prepared with unique SmartScore algorithm that gives an individual partial score to each component including: main features, customer support, mobile device support, security, client satisfaction as well as market presence. We are aware that useful features are not the only thing essential to a business so we make an effort to pay attention to all facets of a software before giving it a final score.
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