ManageEngine ServiceDesk Plus
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Software Asset Discovery
- Software Asset Inventory
- Hardware Data Gathering
- Connectors
- Application Monitoring
- Business Intelligence
- Reporting
- Access Control & Policy Enforcement
- Automated Software Asset Distribution
- Remote Software Asset Management
- Licensing Optimization
- Asset Ownership & Lifecycle Management
- Financial Management & Cost Controls
Pricing Info
Pricing Info
AssetStudio for Enterprise SAM is a solution that can help you optimize your software assets. If you are interested in this product, you can ask for custom enterprise pricing by phone, email, or web form.
Integrations
Integrations
AssetStudio can fully integrate with any major third-party distribution software such as System Center Configuration Manager by Microsoft. To learn more about the application’s integration capabilities, visit the website for the documentation or contact support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bank of New Zealand, King’s College Hospital NHS, Rotherham Metrobank Borough Council
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An enterprise-grade, comprehensive, and cutting-edge software asset management solution.
Company Email
info@certero.com
Contact No.
Company's Address
Certero Ltd.
Cedarwood 2, Kelvin Close, Birchwood
Warrington, Cheshire WA3 7PB
United Kingdom
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multi language support coupled with smooth API integration
- Solid Knowledge Base
- Self Service Portal with password security
- Modifiable help desk system
- Service Level Agreements
- Flexible ticket management
- Mobile support compatibility with iPhone, iPad, and Android apps
- Multiple channel support
- Flexible out-of-the-box integrations with 3rd party apps
- Easy & effective asset management
- Effective incident and problem management
Pricing Info
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
- Cloud
- starts from $10/tech/month billed annually or $12/month billed monthly
- Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
- On-Premise
- starts from $120/tech billed annually
- Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
- Cloud
- starts from $21/tech/month billed annually or $23/month billed monthly
- starts from $45/month or $495/year – 2 techs and 250 nodes
- On-Premise
- starts from $248/tech billed annually
- starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
- Cloud
- starts from $50/tech/month billed annually or $58/month billed monthly
- starts from $115/month or $1,195/year – 2 techs and 250 nodes
- On-Premise
- starts from $598/tech billed annually
- starts from $1,195/year – 2 techs and 250 nodes
Add-ons
- Service Catalog – $1,195/year available for Standard and Professional plans
- Problem Management – $1,195/year available for the Professional plan only
- Project Management – $1,195/year available for Standard and Professional plans
Integrations
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
- Social IT
- WAN RTT Monitor
- 3D Datacenter Floor
- Cisco
Plug-Ins
- Oracle
- Sybase
- NCM
- Cassandra
- Windows Azure
- NetFlow
- SAP
- Websphere
- Amazon
- Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Company Email
support@servicedeskplus.com
Contact No.
Company's Address
Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA
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Every time you pick a software that you think will be an actual asset for your company you shouldn’t simply limit yourself to what experts have to say about it. Quite frequently individual experience with the product will vary, depending on your own goals and work processes. That’s the reason why in our reviews we also provide our User Satisfaction Rating for every service to give you a quick impression of how real users of AssetStudio and ManageEngine ServiceDesk Plus evaluate their experience with the service. Our system is built around complex analysis of product appearances on other sites, social media and blogs, so you will receive a complete and credible picture of what other clients think about every product. In this case AssetStudio got a total satisfaction rating at N/A% while for ManageEngine ServiceDesk Plus 100% of people express they had a positive experience with it.
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