What is better Asset Track or SmartSupport? Purchasing the appropriate IT Asset Management Software product is as easy as evaluating the solid and low functionalities and terms offered by Asset Track and SmartSupport. Here you can also match their total scores: 8.6 for Asset Track vs. 7.4 for SmartSupport. Or you can check their general user satisfaction rating, 95% for Asset Track vs. 100% for SmartSupport.
We suggest that you take some time to study their differences and figure out which one is the better option for your business. What’s more bear in mind to factor in your company’s or industry’s special situation, for instance, a multilingual app for a global team or a mobile app to help you work on the go.
Our experts made sure to prepare reviews of all popular IT Asset Management Software solutions available on the market, but among all the ones we reviewed these three deserved our special attention: monday.com, Salesforce Service Cloud, ServiceNow Asset Management.
Asset Track offers several SMB and enterprise pricing packages for all users to choose from. The pricing of the plans varies depending on the version of software or system you’re going to purchase. You can also visit its official website to check the pricing for the installation and support plans you can include. Here are the details:
Asset Tracking Premiere
$1,500
Asset Tracking Software for Large Organizations
Includes: Software
Easily track all assets in your facilities with Asset Track. Record supplier and user information. Track where your assets are located. Scan manufacturer barcodes or produce labels with barcodes and RFID directly from Asset Track.
Register and track assets
Print RFID asset tags
Use MS SQL, Oracle, MySQL, ODBC
Network multiple locations together
Import from portable scanner
Pro Asset Tracking System
$1,850
Professional Asset Tracking System with Thermal Asset Labels
Easily track all assets in your facilities with the Pro Asset Tracking System. This complete system provides everything you need to get started. Record supplier and user information. Track where assets are located. Scan manufacturer barcodes or produce barcode labels directly from Asset Track.
Register and track assets
Print asset tags with barcodes
Manage asset database
View logs and reports
High Volume Asset Tracking System
$2,710
Professional Asset Tracking System with Upgraded Printer
Easily track all assets in your facilities with the High Volume Asset Tracking System. This complete system provides everything you need to get started. Record supplier and user information. Track where assets are located. Scan manufacturer barcodes or produce barcode labels directly from Asset Track.
Register and track assets
Print asset tags with barcodes
Manage asset database
View logs and reports
RFID Asset Tracking System
$7,765
RFID Asset Tracking and Label Production System
Includes: Software, RFID / Barcode Scanner, RFID Printer, Labels
Easily track all assets in your facilities with the RFID Asset Tracking System. This complete system provides everything you need to get started printing and tracking assets using RFID labels and tags. Record supplier and user information. Track where assets are located. Scan manufacturer barcodes or produce barcode labels directly from Asset Track.
Asset Track supports integration with Active Directory. In addition, it can be integrated with most ODBC / OLE DB compatible databases which include the following:
Microsoft Excel
Microsoft SQL Server
Microsoft Access
MySQL
Oracle
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fedco, Casa Bonita, Dynatronics Accessories
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, robust, and innovative asset tracking solution used by various companies and businesses to easily manage and monitor the location and condition of all of their fixed and IT assets, equipment, and tools.
SmartSupport can seamlessly work with other knowledge base applications and solutions.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SunTrust, CyberGlove Systems, BikeReg
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, intuitive, and customizable knowledge base and forum management platform that enables organizations and businesses to improve how they deliver information and support content to their customers; assisting them in realizing the value of shared knowledge, building intuitive and interactive community forums, and testing their knowledge base using quantitative data.
Both Asset Track and SmartSupport were reviewed by a panel of independent B2B experts who carried out a detailed analysis of all key elements of each app. Their total score was calculated with unique SmartScore system that provides an individual partial score to each factor including: main features, client support, mobile device support, security, customer satisfaction and media presence. Here at FinancesOnline we know useful features are not the only aspect essential to a business so we make sure we pay attention to all aspects of a software before coming up with its final score.
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