What is better ArabDox or Zendesk? Getting the perfect Knowledge Management Software product is all about evaluating various solutions and figuring out the top program for your specific needs. Our proprietary process gives you a fast look at the general rating of ArabDox and Zendesk. For all round quality and performance, ArabDox scored 8.1, while Zendesk scored 9.7. On the other hand, for user satisfaction, ArabDox earned N/A%, while Zendesk earned 98%.
Below you can also check their functionalities, terms, plans, etc. to see which application will be more suitable for your situation. One key element to evaluate is if the application lets you to toggle on/off limitations on different types of users to secure any confidential company data.
We realize that not all companies have enough time to try out a wide range of different solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the Knowledge Management Software category are: ServiceNow Knowledge Management, Zendesk, Zendesk.
ArabDox is a knowledge management solution by Sakhr Software that can capture and retrieve information in Arabic. If you are interested in enhancing the way your organization works with knowledge with this solution, you can request enterprise pricing from the sales unit by phone or email.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Every time you test different Knowledge Management Software software you shouldn’t just look at their list of features and provided pricing plans. Pay attention to the fact that the solution must be matching your work processes and company so the more flexible their offer the better. Explore which OSes are supported by ArabDox and Zendesk and ensure you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to find out which languages and geographies are supported, because this could be a deal breaker for many companies.
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