What is better Appcues or ServiceDock? If you wish to have a convenient way to learn which Customer Experience Management Software product is better, our proprietary algorythm gives Appcues a score of 9.0 and ServiceDock a score of 8.0 for total quality and performance. In addition, Appcues is rated at 100%, while ServiceDock is rated 100% for their user satisfaction level.
You can also review their product details, including functions, tools, options, plans, pricing, and more. Find out whether the solution lets you to customize some of its workflows to make sure it fits your own business workflows.
We know that not all people have enough time to scrutinize a wide range of various solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Experience Management Software category are: Zendesk, Smartlook, Alchemer.
Appcues’s SMB and enterprise pricing comes as a monthly or annual subscription, depending on the number of your monthly active users, and the type of features you wish to include. Here’s a breakdown of the plans for companies with 1-400 active monthly users, paid annually:
Starter – $69 per month (annual subscription)
Unlimited flows
Appcues branding
Audience targeting & personalization
Standard – $99 per month (annual subscription)
All Starter features
A/B testing
No branding
Advanced behavioral targeting
Enterprise – from $2,500 per month (annual subscription)
Contact ServiceDock for information about their basic and enterprise pricing offers. You can also submit a request for a demo to see if the software is a perfect fit for your business.
ServiceDock integrates with Zendesk and plans to add more in the future.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mothercare, Eddie Rocket's, Sky
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Customer Experience Management platform specifically designed for Multi-Location Businesses. ServiceDock makes it easy to capture structured feedback in physical locations using the messaging apps your customers already have on their phones.
In case you are still having doubts about which software will perform best for your company it might be a sound idea to take a look at each service’s social metrics. Such metrics are quite often an indicator of how popular a given app is and how extensive is its online presence. For instance Appcues Twitter account has currently 4336 followers. At the same time ServiceDock Twitter is followed by 415 people.
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